Content Designer – Consumer Product Experience Specialist

Description

About TikTok
TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to our users worldwide. Our mission is to create a platform where imagination thrives.

We have global offices in Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo, connecting people from diverse backgrounds and cultures.

Why Work with Us
At TikTok, we believe in the power of creation and innovation. We strive to build a workplace that reflects the diversity of our users and fosters a culture of inclusivity and respect.

About the Team
The Content Design team plays a vital role in shaping the consumer experience on TikTok Shop. As a Content Designer, you will work closely with cross-functional teams to design and develop engaging product features, intuitive user interfaces, and clear product UI content.

Key Responsibilities
– Develop content design strategies to enhance the consumer experience on TikTok Shop
– Collaborate with Product Management, Product Design, Brand, Marketing, Engineering, and Localization teams to drive impact
– Craft concise, conversational product UI content that resonates with our users
– Contribute to and evolve TikTok Shop’s content, voice, and style guidelines
– Partner with Content Designers on the Seller and Creator side of the TikTok Shop ecosystem

Qualifications
– Minimum 5 years of content design or relevant UX writing experience in e-commerce-focused web or mobile applications
– Bachelor’s degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience
– Strong portfolio showcasing user interface copy, microcopy, and user education
– Experience designing and shipping end-to-end products with complex flows, multiple scenarios, and edge cases
– Ability to collaborate with cross-functional teams and communicate effectively with stakeholders

Preferred Qualifications
– Proven ability to prioritize projects and make informed decisions
– Experience using Figma and other design tools
– Ability to drive product strategy and vision

What We Offer
TikTok is committed to creating an inclusive workspace where employees are valued for their skills, experiences, and unique perspectives. We strive to celebrate our diversity and foster a culture of respect and empathy.