content designer ii

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About The Role

We’re seeking a Content Designer to help shape the future of transportation with innovative, functional, and delightful experiences for Uber riders. Working with the Rider/Maps design team, you’ll craft content strategies and UX copy that guide users through the app with clarity and ease. You’ll collaborate closely with cross-functional partners, advocate for user needs, and contribute to the growth of content design at Uber.

In this role, you’ll focus on projects that require a balance of strategy, systems thinking, and creativity. You’ll help establish effective messaging and information architecture for features in the Rider/Maps space, drive alignment across teams, and ensure that every word reflects Uber’s commitment to accessibility, inclusivity, and simplicity.

What You Will Do

• Design impactful content for app interfaces, guiding users through their journey with clear, concise, and engaging language
• Develop scalable frameworks that align with global user needs and business goals
• Collaborate across disciplines, partnering with product managers, engineers, researchers, product designers, and product marketing managers to deliver cohesive end-to-end experiences
• Incorporate insights and data from research, user feedback, and analytics to validate and improve your work
• Advocate for accessibility principles, ensuring content is inclusive, localized, and aligned with Uber’s global standards
• Contribute to team growth by developing content guidelines, sharing best practices, and helping scale content design at Uber
• Manage your time and priorities effectively, balancing multiple projects in a fast-paced environment
• Develop content guidelines and other tools to grow the practice of content design at Uber

Basic Qualifications

• 3+ years of relevant experience in content design and UX writing
• A portfolio demonstrating your ability to craft clear, impactful content for digital products
• Experience collaborating across cross-functional teams to deliver user-centered solutions

Preferred Qualifications

• A degree in English, Communication, Psychology, Design, Marketing, Journalism, or a related field emphasizing storytelling and critical thinking
• Experience designing for consumer-facing products with an understanding of content design best practices
• Familiarity with localization, accessibility, and global content standards
• Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines
• Strong communication and presentation skills, with the ability to advocate for content decisions
• Background in conversational content design is a plus

For New York, NY-based roles: The base salary range for this role is USD$152,000 – USD$169,000 per year. For San Francisco, CA-based roles: The base salary range is USD$152,000 – USD$169,000 per year. All US locations are eligible for Uber’s bonus program, equity awards, and other benefits. More details at Uber Careers Benefits.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing

Industries

• Internet Marketplace Platforms

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