Senior Technical Writer

  • Full Time
  • Denver

Website Conduent CONDUENT

About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Overview Of Role

The Senior Technical Writer provides subject matter expertise for the design, development, and maintenance of the artifacts developed as a part of a complex IT based transformation initiative.

Responsibilities

  • Collaborating with cross-functional teams and various client teams to create and maintain project and product documentation.
  • Working within the PMO to produce deliverables and documentation across phases of the project.
  • Tailor documentation that translates source materials of a technical nature into user-friendly language without compromising the accuracy and completeness of the translated source materials.

Requirements

  • 8+ years of experience with documenting processes and utilization of flow diagramming tools.
  • Senior expertise in recommending and selecting the presentation formats or style based on the nature of the information being documented or presented.
  • 8+ years of experience as a technical writer with direct experience in technology tools, end user applications and operational processes.
  • 5+ years of experience projects with infrastructure and data center moves, data warehousing, Oracle Database, SQL and associated tools, ETL, SFTP, backup and recovery, Disaster Recovery, Networking, Desktop Software and tools, Access Identity, Testing, HIPAA, general security standards, job scheduling, Business Intelligence tools (data cubes), data interchange formats and syntax, dashboards, charts, graphs, geospatial maps, and statistical analysis tools.
  • 3+ years of experience with organizing and maintaining WIKI and SharePoint.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Working For You

Perks and rewards designed for you:

    • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family’s needs and start on the first day of employment.
    • Retirement Savings: We will support you as you save for your future.
    • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
    • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
    • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
    • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
    • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work.

Grow and thrive, both personally and professionally.

Make a difference with our clients, in our communities, and with the millions of people we support.

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is approximately $111k.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form . You may also click here to access Conduent’s ADAAA Accommodation Policy .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

To apply for this job please visit www.linkedin.com.