Sr. Technical Writer

Overview

TISTA Science and Technology Corporation is seeking a Sr. Technical Writer to join our growing team.

The Senior Technical Writer is the primary contact accountable for program deliverables and documentation. The Senior Technical Writer will provide technical writing, editing, and 508 documentation remediation support for all deliverables required by the SOW, customer, and ad-hoc requests. Where applicable, all deliverables should follow customer standard templates and format and style guidelines. The Technical Writer is also responsible and accountable for the coordination, preparation, facilitation, and delivery of customer meetings and engagements. This includes the creation and management of necessary meeting articles/artifacts, such as, but not limited to: agendas, meeting minutes (inclusive of attendee tracking and action item capture), presentations, schedules, etc. The Senior Technical Writer will use a consultative approach and a solid understanding of current technology and technical writing to analyze and consolidate technical and business requirements.

Responsibilities

• Direct and primary contact for all program deliverables and documentation.
• Responsible for coordinating with program staff (e.g. the Project Manager, other Key Personnel, and Team Leads) on the completion of deliverables with little or limited supervision while consistently meeting goals and deadlines as scheduled.
• Provide technical writing, editing, along with 508 documentation remediation support for all deliverables required by the SOW, customer, and ad-hoc requests. Where applicable, all deliverables shall follow customer standard templates and format guidelines.
• Maintain the creation and management of necessary meeting articles/artifacts, such as, but not limited to:  agendas, meeting minutes (inclusive of attendee tracking and action item capture), presentations, schedules, etc.
• Work closely with program leadership to obtain an in-depth understanding of documentation requirements.
• Knowledgeable working with documentation repository/version systems/support software, such as: SharePoint, Jira, ServiceNow (SNOW).
• Skilled tracking, monitoring, and updating/editing required technical documentation (plans, test cases, documents, etc.).
• Experienced maintaining project templates for deliverables and reporting. Track updates for client-required templates and update accordingly.
• Accountable for planning, coordinating, preparation, facilitation, and follow-up activities to support customer meetings and engagements.
• Support of proposal development

Qualifications

• 5 years of technical writing experience.
• Minimum of 5 years of experience supporting writing efforts in a technical environment.
• Advanced experience with Microsoft Office Suite and Share-Point.
• Experience ensuring that all documentation is 508 compliant.
• Experience working on IT programs supporting remote staff.
• Experience working on fast-paced programs.
• Minimum of five (5) years of direct VA -related experience and responsibility successfully driving high-quality proposals in response to RFPs for health IT services and solutions.
• Proficient in Confluence, Jira.
• Experience working on an Agile team (SAFe agile framework .preferred).
• Capable of preparing and delivering meeting materials and deliverables such as; Agendas, Attendance records, Minutes, Action Items, Presentations, Diagrams, Remediation Plans, Schedules.
• Resourceful, detail-oriented, 100% client-focused
• Possess a continuing passion for their profession.
• VA experience preferred.

Education Requirements:

• Bachelor’s degree in communication or technical discipline, or equivalent experience a plus.
• Minimum of 8 years of experience in writing and editing documents.

Clearance:

• Public Trust