Technical Writer – REMOTE CONTRACT!

Position: Technical Writer

Location: Denver, Colorado – This can be 100 percent REMOTE! Candidates must be located in Colorado

Job Type: Contract

Duration: 5 months plus!

Required Skills:

• Strong communication skills, both written and oral, with experience in writing standard operating procedures, user guides, etc.
• Experience and expertise in creating accessible documents in Google Suite (using appropriate formatting, co-authoring, etc.).
• Experience documenting information in a clear and logical format to present information for greatest reader comprehension.
• Experience producing written work regarding computers or information technology for an audience of members of the general public preferred.

The position will be writing various documents (standard operating procedures, how-to instructions, user guides, etc. The work will include meeting with subject matter experts, conducting research on products and technology, and understanding processes to produce documentation that is easy to understand, branded, accessible, and using the templates and processes for OIT’s Knowledge Management procedures.

• Assist with editing and updating knowledge articles in the Self-Service Knowledge Base (100+ articles). This will include reviewing the content, updating the layout, and branding as needed, and ensuring the articles follow the standards set by the Communications Office.
• Assist specific Knowledge Managers and their teams to write, edit and standardize knowledge articles. Teams may include, but are not limited to, Service Management Office, Identity and Access Management, and the Service Desk.
• Assist with editing and updating knowledge articles in the OIT Knowledge Base (articles used for internal OIT teams).