Overview

A company in the Santa Cruz, CA area is looking for a Sr. Technical Writer on a 6-month contract with possibility of extension. Responsibilities include: Update product documentation to meet worldwide compliance re-certifications under the company’s brand. This effort involves reworking Regulatory and Compliance and Safety documentation inserts and Quick Start Guides to add additional in-country required information and approval marks. Analyzes customer information requirements and product specifications to define technical content strategy and plan. Designs and develops written and/or visual product-related information as wither a hard copy, web – (e.g., user/configuration/troubleshooting guides), and/or online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers). Codes, builds, compiles, and tests online information and/or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development. As customer advocate, helps define/refine product requirements. Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure common look and feel. Interfaces with cross-functional areas as a member of the product development team, such as marketing, test, support, and manufacturing.

Desired Skills and Experiences

• A Master’s or Bachelor’s degree in Technical Communications, Computer Science or related technical/communications field
• 8-15 years related experience in Technical Writing
• Experience representing a company in professional associations, e.g., STC, ASM-SIGDOC, IEEE, technology standards committees such as DocBook Standards Committee.
• Experience in technical/high-tech industries
• Knowledge of and ability to utilize a variety of tools and technologies to support multiple technologies