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Technical Writer Job Description: Roles and Responsibilities

Are you looking for technical writer job description examples? Then you came to the right place.

But do you know what technical writer duties are?

Technical writers create technical documentation, including user documentation, how-to guides, integration guides, computer systems operation guides, and product specifications that increase the experience for the digital platform. They work with other technical experts, such as engineers and software developers, to ensure that the information they provide is accurate and easy to understand.

Furthermore, it is worth mentioning, that since technological advancements are taking over almost every industry, the U.S. Bureau of Labor Statistics found that the demand for technical writers between the years 2019 to 2029 is increasing at a rate (7%) faster than the average (4%) for all occupations. As a consequence, technical writers’ salary average is increasing.

Technical writing is a growing field because it requires skills to understand technical information and write it in an easy-to-understand language. Technical writing is the art and science of communicating complex information to a non-technical audience.

Technical writing experience is valuable among B2B and Software-as-a-Service (SaaS) companies. A successful technical writer knows the importance of using documentation publishing software to create high-quality documentation for the end-user. This is why their technical knowledge and technical skills are high in demand.

Technical writers typically have a strong background in a particular field, such as engineering or computer science. With the ever-increasing complexity of products and technologies, the demand for skilled technical writers is likely to continue to grow.

For starters, our technical writer job description will explain everything you need to know. If you’re interested in learning via video, watch below. Otherwise, skip ahead.

Technical Writer Job Description Template 1 – IT

A technical writer’s job in the IT industry is fascinating. A technical writer creates software documentation, user manuals, and other technical content that converts complex technical information to a non-technical language.

Technical writers work with developers to create software documentation that reflects the software or system for the end-users. This includes both user-facing documentation, such as technical manuals and tutorials, and internal developer documentation including code diagrams and API references.

Technical writers have a strong understanding of the products they are documenting to explain complex concepts in simple language. Technical writers also often play a role in editing and proofreading documentation that other technical writers have created.

Sometimes, a senior technical writer conducts user testing, to ensure that documentation is suitable for the end-user. The goal of a technical writer is to produce high-quality documentation that meets the needs of its intended audience. The software documentation ability of technical writers in the IT industry is second to none.

Job responsibilities of a technical writer:

  • Prepare instruction manuals
  • Disseminate technical information in easy-to-understand language for a non-technical audience
  • Have technical accuracy in writing user documentation
  • Create software documentation after a thorough collaboration with subject matter experts and technical staff
  • Help other writers in creating documentation
  • Ability to take existing and potential content and improve it
  • Convert complex documentation to easy language for multiple audiences
  • Create product manuals with screenshots and tutorials
  • Write documentation for internal teams such as developers and programmers
  • Communicate complex ideas in a concise manner

Requirements

  • Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines.
  • 6+ years of proven experience in writing technical documentation
  • Understand and explain complex technical concepts
  • Strong research and analytical skills
  • Ability to undertake multiple projects and deliver on tight deadlines
  • Excellent technical writing skills
  • Excellent verbal communication skills
  • Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software
  • Good working knowledge of MS Office or Google Docs
  • Detail-oriented

If you’re interested in landing your dream technical writing job, check out our Technical Writing Certification Course.

Technical Writing Certifications

Technical Writer Job Description Template 2 – Pharmaceuticals

Technical writers in the pharmaceutical industry create and revise a wide range of documents, including patient information leaflets, clinical study reports, regulatory submissions, precautions for medications, and reference guides. They collaborate with subject matter experts to ensure all materials are accurate and compliant with relevant guidelines.

It won’t be wrong to call them technical specialists. That’s because writing a technical document in this industry is more challenging than writing any generic SOP manual.

Chemists, biologists, and microbiologists find it challenging to write tech documentation. This is where the technical writer comes in to write medical documentation in the pharmaceutical industry.

Technical writers also play a key role in developing training materials and facilitating educational workshops for healthcare professionals. Technical writer distills complex information into clear and concise language so that anyone with no prior knowledge of the topic can understand.

Technical writers must have a deep understanding of the ICHQ10 processes, as well as the needs of potential customers. Most employers in this industry demand someone who has a background in science or engineering to convert complex topics into a well-organized document.

Job responsibilities of a technical writer:

  • Prepare instruction manuals for prescription medicines
  • Write patient information leaflets
  • Prepare clinical study reports
  • Prepare procedural documentation
  • Prepare medical user guides and training materials for healthcare professionals
  • Prepare a broad range of marketing collateral by collaborating with the product managers
  • Assist with the close out of CAPA’s and Quality Events
  • Write, revise, and review documents of master batch records, BOMs, SOPs, etc.
  • Maintain templates and modules of technical documents
  • Review technical documents through EDMS
  • Create medical device user manuals
  • Create and manage Change Control documentation and batch-related deviations

Requirements:

  • Excellent written skills
  • Flexible in terms of work hours to meet business objectives
  • Knowledge of packaging equipment and packaging lines, sterilizers, formulation process, and relevant fields
  • Bachelor’s degree in pharmaceutical sciences or relevant field
  • 3+ years of experience in the pharmaceutical industry
  • Solid grasp of manufacturing process equipment and cGMP
  • Strong attention to detail
  • Ability to organize and prioritize work
  • Proficient with MS Office applications
  • Strong analytical and problem-solving abilities
  • Strong verbal and technical communication skills

Technical Writer Job Description Template 3 – EdTech

Technical writers in the education or edtech industry create and maintain documentation for educational institutions and technology companies. Typical duties include writing user manuals of edtech apps, how-to guides, research papers, white papers, and other materials.

As the demand for educational technology products and services continues to grow, there will be an increasing need for skilled technical writers who can help create high-quality documentation that meets the needs of both students and educators.

An ideal candidate is someone with a strong grip on producing high-quality technical content, including journal articles for educators. A senior technical writer may have a team of junior staff collaborating with each other to write compelling documentation.

Job responsibilities of a technical writer:

  • Write technical content for edtech mobile apps
  • Help educators in curriculum development
  • Work with product designers to understand the requirements including layout and design
  • Develop user guides and Training Manuals that communicate well with teachers and explain how to use all components of the online testing system
  • Write concise material that teachers can relate to
  • Recommend designs, layouts, and formats for documents
  • Help educators and teachers in writing journal articles
  • Convert technical information into a concise language for students

Requirements

  • Bachelor’s degree in Education or relevant field
  • 3+ years of experience working in education, or technology
  • Excellent writing and editing skills appealing to K-12 educators and students
  • Comprehensive knowledge of the English language, grammar, punctuation, and spelling
  • Write and edit clear, simple, and concise educational material
  • Experience working on multiple projects
  • Excellent time management and organizational skills
  • Ability to adapt to changing prerequisites, project scope, and dimensions

Technical Writer Job Description Template 4 – Consumer Electronics

A technical writer in the electronics consumer industry produces manuals, how-to guides, and other documentation for users of electronic products.

The technical writer job description requires a different mindset in the consumer industry as you will be writing more about physical products, and less about services.

Whenever you purchase a new gadget such as a smartphone, TV, or speaker, you get a leaflet and an instruction manual with it. That’s what technical writers do. They write these in-depth guides so that you can use the products without any obstacles.

Other than writing about the product’s features and capabilities, the technical writer must also explain how to use the product according to the industry’s safety standards.

To do this, they must have a strong understanding of the product and the audience. In many cases, they will also work with engineers to ensure that documentation is accurate and up-to-date.

As technology evolves, technical writers need to adapt their writing. This requires not only a deep knowledge of the latest trends in the industry but also excellent research and writing skills.

Job responsibilities of a technical writer:

  • Create product manuals for the consumers
  • Edit existing content for internal and external stakeholders
  • Write user manuals and how-to guides
  • Provide safety hazard warnings and other information on electronics not suitable for children under the age of 3
  • Incorporate animation, illustrations, or photographs to increase users’ understanding of the products.
  • Standardize content across platforms and media
  • Collect usability feedback to update and improve existing content
  • Write assembly manuals for toys, furniture, and various products

Requirements

  • 3+ years of experience working in the consumer industry.
  • Background in the field of electronics.
  • Ability to explain complex topics in a clear language.
  • Bachelor’s degree in electronics and communication engineering, or relevant.
  • Ability to meet tight deadlines.
  • Excellent written skills.
  • Ability to understand the technical specifications of each product and write in a concise manner.

Conclusion

Technical writer duties vary from job to job. We have done our best to explain the various roles of a technical writer in different industries. Now is your time to pick a technical writer job role and apply to your dream job.

We know you will ace it. Good luck in applying to technical writer jobs!

 


If you are new to technical writing and are looking to break-in, we recommend taking our Technical Writing Certification Course, where you will learn the fundamentals of being a technical writer, how to dominate technical writer interviews, and how to stand out as a technical writing candidate.

Josh Fechter
Josh is the founder of Technical Writer HQ and Squibler, a writing software. He had his first job in technical writing for a video editing software company in 2014. Since then, he has written several books on software documentation, personal branding, and computer hacking. You can connect with him on LinkedIn here.