DURATION:

Online Self-paced

study 4 hours/week to finish in 10 weeks

ACCESS

Lifetime

we're always adding new lessons

CONTENTS:

Capstone Project

95 video lessons + assignments + quizzes

Why You Should Become a Certified Knowledge Manager

If you want to create organizational growth through the pulse of documentation and collaboration, then this is the certification for you. You will explore various knowledge management models and frameworks, learn about the role of technology in knowledge management, and understand the significance of organizational culture and leadership in fostering a knowledge-sharing environment. Furthermore, the course will cover essential topics like tacit and explicit knowledge, knowledge repositories, communities of practice, and knowledge transfer methods.

What You’ll Get From This Course

Over 80+ lectures, 10+ downloadable technical writing templates, and exclusive interviews (more added over time) with knowledge management professionals in the industry. Scroll down to see the entire curriculum. 

You’ll also get exclusive interviews with current knowledge management professionals from companies like ZScaler, HKS, Ventech Solutions, and Deloitte including insider tips on breaking into knowledge management and how to execute well on the job. 

  • Access to downloadable templates used by actual knowledge managers on the job.
  • Instructor feedback on your capstone project. Yes! We will actually review your work to ensure you’ve made progress.
  • Build a knowledge manager portfolio
  • Earn a certificate of completion upon finishing the course

Bonus Content:

  • We are 100% committed to adding more BONUS course content and interviews with knowledge leaders over time (we love all things Knowledge Management and highly enjoy adding content!) and you’ll get FREE LIFETIME ACCESS to all future content!

 

Recent Testimonials

“As someone currently guiding my team through a KM implementation, I found this to be the most helpful video yet. Long? Yes, but the examples were worthwhile and I greatly appreciated having all these potential pitfalls outlined so I can be on the lookout for them. Good stuff! – 5/5 stars

Joe Pekarna, Knowledge Management Student


“The introduction of KM certification is well explained. Loved the emphasis on leadership, initiative, stakeholders, and building relationships as it pertains to any careers or our day-to-day lives. “​

Kalsang Lhamo, Knowledge Management Student


I just interviewed with Google and these [interview questions] were spot on.”

David Darner, student who now works as a Technical Writer

Your Instructor

Josh is the founder of Technical Writer HQ and Squibler, a writing software. He is considered one of the top product influencers by Product School and one of the top technical writers. He has written software tutorials, manuals, handbooks, and white papers for over eight years. He has written several books about software documentation and another book about copywriting. His work has been praised by LinkedIn’s and Facebook’s engineering team, Reuters, Inc., and Forbes.

Josh me

Knowledge Management Certification Course

Single - Knowledge Management Certification
Fast-track your career by becoming a Certified Knowledge Manager
$299
1 Certificate Program
GET ACCESS
  • 1 Certificate Program
  • Exclusive content
  • Community & (live) events
  • 30-day money-back guarantee
Best Investment
SALE
Full Access
Become a continuous learner and stay up-to-date with in-demand tech writing skills
$2149
$599
9 Certificate Programs
GET FULL ACCESS
  • 9 Certificate Programs
  • Exclusive content
  • Community & (live) events
  • 30-day money-back guarantee
  • Personal coaching
  • Competency assessments
Knowledge Manager Certification

Earn Your Certification

Each certification is hosted on Technical Writer HQ's website ensuring its authenticity with hiring managers.

Course Curriculum

This course has no prerequisites and you do not need a technical writing background

  • You should NOT take this course if:
  • You are already an experienced knowledge management professional
  • You aren’t willing to spend 30 minutes every day for about a month to complete course content 
  • You SHOULD take this course if:
  • You are curious about knowledge management and want to learn more about the role and responsibilities
  • You have no prior experience and you want to transition into a knowledge manager role
  • You are trying to determine if the knowledge manager role is right for you
  • You are beginning your career in tech or are making a career change

 

Knowledge Management Certification Course

Single - Knowledge Management Certification
Fast-track your career by becoming a Certified Knowledge Manager
$299
1 Certificate Program
GET ACCESS
  • 1 Certificate Program
  • Exclusive content
  • Community & (live) events
  • 30-day money-back guarantee
Best Investment
SALE
Full Access
Become a continuous learner and stay up-to-date with in-demand tech writing skills
$2149
$599
9 Certificate Programs
GET FULL ACCESS
  • 9 Certificate Programs
  • Exclusive content
  • Community & (live) events
  • 30-day money-back guarantee
  • Personal coaching
  • Competency assessments

Testimonials

teena merlin
Teena Merlan
Technical Writer
“I wanted to let you know I signed an offer for my first official technical writing job yesterday! Thanks for your wonderful class and great resources. ”
Hired at:
Notarize
Mak Keller
Mak Keller
Process Engineer
I started the Technical Writer HQ course in early July with the goal of becoming an engineering technical writer or an engineering manager. The lectures and assignments gave me a lot of skills that I can take with me regardless of where my career path leads!
Angelica Galindo
Technical Writer
"The five stages were well defined and explained. The summary section is helpful, and I appreciate that you review the key concepts of the section right before we take the quiz."
Henry F
Henry Fuse
Engineer
"​I took Josh's course, did the capstone project, and became certified in August. I've recently been offered a job as a Technical Writer for Amazon at $150k per year! I used my capstone project when they asked me for writing samples."​

Our Alumni Work at These Companies

illumina
talkdesk-logo-2021-purple-rgb
2560px-Amazon_logo.svg

FREQUENTLY ASKED QUESTIONS

Why should I enroll?
The demand for knowledge management professionals far exceeds the current supply, making this Certificate Program a great way to prepare your skillset for the future and position yourself favorably for your next career move. As a Certified Knowledge Manager, you will have a full set of skills that help you take gut feeling out of succeeding on the job and making an impact with your documentation while also adding essential strategic value to your organization.

+ - What is a Certified Knowledge Manager?

A certified knowledge manager is an individual who demonstrates expertise in knowledge management principles and methodologies. The certification proves that the individual understands knowledge management concepts and practices. As a certified knowledge manager, discovering and landing better job opportunities is much easier.

+ - Are there any prerequisites?

There are no prerequisites to apply for the TWHQ’s Certified Knowledge Manager Course. You don’t need a knowledge management or technical background to take the courses either. Having a background in writing will help you better understand the course material; however, we still encourage those who are new to writing, to still apply.

+ - How can managers and recruiting staff verify my course completion?

Each course completion comes with a unique URL that you can provide to whomever it may concern. This URL will redirect to a source where the interested parties can verify your status.

+ - When does the course start and finish?

This course is intentionally structured so it can be completed over the course of just 1 month. It is a completely self-paced online course – you decide when you start and when you finish, but we highly encourage you to complete at least a few lessons a day so that you can finish the course at the end of the month.

+ - How long do I have access to the course?

How does lifetime access sound? As mentioned before, we are 100% committed to adding even more bonus content (we love all things technical writing and enjoy adding content) as well as bonus interviews with awesome knowledge management leaders. After enrolling, you will have FREE LIFETIME ACCESS to all of it for as long as you like – across any and all devices you own.

+ - What if I am unhappy with the course?

We would never want you to be unhappy. If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

+ - How and where can I show my certification course completion?

Once you complete the course, you will receive a digital badge that you can download and print out. You can also apply the e-documents to your social media channels or put them up on your personal website.

+ - What is Technical Writer HQ?

Technical Writer HQ is the leading community for technical writers of all backgrounds. The training platform offers technical writing training courses to professionals looking to become better technical writers. Technical Writer HQ is a learning center for technical writing through its blog content, reports, and newsletters. The platform also offers TWHQ’s Certifed Knowledge Management training which has many great testimonials on how it’s helped knowledge professionals grow their careers. Participants come from all backgrounds including teachers, product managers, engineers, and founders. The technical writing community ownership has been featured in top publications such as Forbes, Inc, and Reuters.

+ - What are technical writing training courses?

Technical writing courses are training material intended to help you become a better technical writer. They provide you with video training, text documents, homework, quizzes, and guidance to level up your technical writing game. The courses specifically at Technical Writer HQ focus not just on best practices for technical writing, but on how the best technical writer operates today. This includes covering subjects like how to write release notes, white papers, user guides, and help tutorials. The course also covers the technical part of technical writing including API documentation and how to operate a knowledge base for internal or external users.

+ - What is TWHQ's Certified Knowledge Management Training Program?

Knowledge Management Certification training by Technical Writing HQ is a course that takes candidates through the basics of effective documentation writing for industries including software, medical, industrial, and general business. It is one of the leading resources for technical writer training. Throughout this online training, candidates will learn how to develop the writing skills to effectively communicate with product managers, engineers, customer support, project managers, and developers, while also overseeing a team of technical writers within their company. In short, this training will teach you what it takes to become a TW professional and how to be successful in a technical writing career.

+ - What is the average yearly salary of a knowledge management professional?

For top companies, the average yearly salary range of a knowledge management professional is $76,279 to $111,853. The actual knowledge management professional salary may differ from the average estimate above, based on factors such as the specific salary package at a company, the candidate’s level of experience, and their academic qualifications. Knowledge management professionals with knowledge management course experience such as TWHQ’s Certified Knowledge Manager training usually have a greater chance to reach or exceed the national average salary.

+ - Who is Technical Writer HQ's training meant for?

TWHQ’s Certified Knowledge Manager training is a practical training course that’s designed to benefit documentation professionals looking to take their writing career and skills to the next level. The course is for you if:

⚬ You can dedicate two to three hours daily for a month.
⚬ You have some background in writing and management (e.g. copywriting, proofreading) and are looking to expand into knowledge management.
⚬ You are currently a writer looking to break into a knowledge management role with a great salary.
⚬ You want to explore a knowledge management role and need an introductory course on the subject.
⚬ You are starting out in knowledge management and need a jump start with your knowledge management expertise.

Technical Writer HQ is a great community to join to not only become a better knowledge but also have tons of helpful resources from templates to helpful peers to help you become a successful career as a knowledge professional.

+ - How do I become a knowledge manager?

To become a knowledge manager, gain relevant education and experience in information science or business administration. You can acquire the required skills and certification by attending a knowledge management course. As for the necessary expertise, apply for a relevant beginner position or volunteer in matching organizations.

+ - What is a knowledge management system used for?

A knowledge management system (KMS) captures, organizes, stores, and shares knowledge assets within an organization. KMS provides a framework for managing different forms of knowledge, such as documents, databases, and best practices. This promotes innovation and enables improvement within the organization.

+ - Where do I start with knowledge management?

Start by assessing the required knowledge and the organization’s goals. Next, pinpoint existing knowledge assets that need improvement. Based on your findings, create a knowledge management strategy to enable you to achieve the desired objectives.

+ - What are the 4 types of knowledge management?

The four types of knowledge management are codification, personalization, socialization, and externalization. Codification is collecting and converting knowledge into documents. Personalization facilitates the interaction between individuals. Socialization creates a collaborative environment for sharing knowledge through communities. Finally, externalization transforms tacit knowledge into explicit knowledge ready for use.

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