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Privacy Policy

Last updated: January 30th, 2026

Technical Writer HQ (“TWHQ”, “us”, “we”, or “our”) is owned and operated by Product and Growth LLC and operates the https://technicalwriterhq.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://technicalwriterhq.com.

Definitions

Service
Service is the https://technicalwriterhq.com website operated by Product and Growth LLC under the Technical Writer HQ brand.

Personal Data
Personal Data means data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small files stored on your device (computer or mobile device).

Data Controller
Data Controller means the natural or legal person who determines the purposes for which and the manner in which any personal information is processed. For the purpose of this Privacy Policy, Product and Growth LLC is the Data Controller of your Personal Data.

Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.

Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all of these communications by following the unsubscribe link or instructions in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags, and scripts may also be used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Examples of Cookies we use:

Session Cookies
We use Session Cookies to operate our Service.

Preference Cookies
We use Preference Cookies to remember your preferences and settings.

Security Cookies
We use Security Cookies for security purposes.

Advertising Cookies
Advertising Cookies are used to serve you advertisements that may be relevant to you and your interests.

Use of Data

Product and Growth LLC, as the owner of Technical Writer HQ, uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow participation in interactive features when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information to improve the Service
  • To monitor usage of the Service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about services similar to those you have already purchased or inquired about unless you opt out of such communications

Here is the rewritten version for Technical Writer HQ (TWHQ), keeping the length, structure, and legal tone very similar while reflecting that Product and Growth LLC owns and operates TWHQ.

Product and Growth LLC, as the owner and operator of Technical Writer HQ (“TWHQ”, “we”, “us”, or “our”), uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events that are similar to those you have already purchased or inquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Product and Growth LLC’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Product and Growth LLC may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

Product and Growth LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with legal obligations (for example, if required to retain data under applicable laws), resolve disputes, and enforce our legal agreements and policies.

Product and Growth LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when it is used to strengthen security, improve Service functionality, or when we are legally obligated to retain it for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.

Product and Growth LLC will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer will take place to an organization or country unless adequate controls are in place.

Disclosure of Data

Business Transactions

If Product and Growth LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Product and Growth LLC may be required to disclose your Personal Data if required by law or in response to valid public authority requests.

Legal Requirements

Product and Growth LLC may disclose your Personal Data in good faith if necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Product and Growth LLC or Technical Writer HQ
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

Do Not Track Signals (CalOPPA)

We do not support Do Not Track (“DNT”). DNT is a browser setting that signals you do not want to be tracked. You can enable or disable DNT in your browser settings.

Your GDPR Data Protection Rights

If you are a resident of the EEA, you have certain data protection rights. Product and Growth LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to know what Personal Data we hold about you or want it removed, please contact us.

You have the following rights:

  • Access – to request copies of your data
  • Rectification – to correct inaccurate or incomplete data
  • Erasure – to request deletion
  • Restriction – to limit processing
  • Objection – to object to processing
  • Data portability – to receive your data in a machine-readable format
  • Withdraw consent – at any time where consent was relied upon

We may ask you to verify your identity before responding.

You also have the right to complain to a Data Protection Authority.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist in analyzing usage.

These parties access Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Analytics

We may use third-party Service Providers to monitor and analyze Service use.

Google Analytics

Google Analytics tracks and reports website traffic. Google may use the data for its own advertising network. You can opt out using the Google Analytics opt-out browser add-on.
https://policies.google.com/privacy

Email Marketing

We may use your Personal Data to send newsletters and promotional communications. You can opt out at any time via unsubscribe links or by contacting us.

We may use email marketing providers such as:

Kit
https://kit.com/privacy

Advertising

Third-Party Advertising

Third-party advertisers may collect anonymous data (e.g., browser type, clickstream data) to provide relevant ads.
Opt-out information:
http://www.networkadvertising.org/managing/opt_out.asp

Payments

We may offer paid products or services. Payments are processed by third-party processors.

We do not store or collect your card details. Payment information is handled directly by processors under their Privacy Policies.

These processors follow PCI-DSS standards set by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover), ensuring secure handling of payment information.

Payment Processors

The payment processors we work with may include:

Stripe
Their Privacy Policy can be viewed at: https://stripe.com/us/privacy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Third-Party Partnership Disclosure

Technical Writer HQ may work with third-party marketing, analytics, or comparison platforms to help users discover relevant tools and services.

These partners may use IP address data and similar technologies to aggregate and analyze anonymized behavioral data on an organizational or industry level. Invisible pixels or similar tracking technologies may also be used to collect session or return-visit information.

Aggregated data is not linked to individual identities but may be used to understand organizational, sector, or location-level interest trends.

For more information on how such partners handle user data, you should consult the respective partner’s privacy policy. If you wish to opt out of tracking or request deletion, you should contact the third party directly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

We will notify you of any changes by posting the new Privacy Policy on this page. We may also notify you via email and/or a prominent notice on our Service before the change becomes effective and will update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: community@technicalwriterhq.com