GUIDE 2022

How to Optimize a Knowledge Manager LinkedIn Profile

Are you looking to optimize your knowledge manager LinkedIn profile? Well, you’ve come to the right place.

Founded in 2002, LinkedIn is the world’s largest professional network with over 830 million members in 200 countries and regions. It helps businesses and individuals connect for opportunities, grow their careers, and learn new skills.

The platform also allows users to post content, join groups, and engage in discussions. LinkedIn provides a variety of tools and resources to help businesses find talent, and market their products, services, and sales. A staggering 87% of recruiters use LinkedIn on a regular basis for talent acquisition, and to date, more than 35 million people have found jobs through this platform.

A knowledge manager is a professional who identifies, organizes, and makes available information within an organization. Knowledge managers work within businesses or other large institutions, and their primary goal is to ensure that employees have quick and easy access to the information they need to do their jobs in an efficient manner.

To this end, knowledge managers often develop and implement information management systems, including databases and document repositories. In addition, they may also be responsible for developing training programs and activities that help employees better understand and use the available information. The goal of a knowledge manager is to help an organization run in an efficient manner by maximizing the use of its collective knowledge.

While many people see LinkedIn as a platform for job seekers, the site is useful for anyone looking to build and maintain their professional network. In today’s business world, having an online presence is essential, and LinkedIn is one of the most popular sites for professionals.

Here is a detailed guide on how to optimize your knowledge manager profile on Linkedin:

Steps to Optimize a Knowledge Manager LinkedIn Profile

By ensuring that your profile is well-optimized, you can increase your visibility and attract new connections. When optimizing your LinkedIn profile, there are a few key things to keep in mind. First, make sure that your profile photo is clear and professional. Next, take the time to fill out your entire profile, including your work history and education. Finally, be active on the site by sharing interesting articles or joining relevant groups.

Your LinkedIn profile is essential in developing your personal brand and achieving your career goals. Linkedin adds new features to help talent get the visibility they deserve on this platform. Above all, it doesn’t cost anything to optimize your profile and land a high-paying job. You need to follow the right steps and invest some time and effort.

Ready? Let’s get started.

Make a Strong First Impression With Your Profile Photo

An image is worth a thousand words and it will be the first element of your profile that the hiring manager will see. If you want employers to take a second glance at your profile photo, it should be a professional one representing the best of you.

Even with a well-optimized profile, you may still not receive any responses if your profile photo isn’t professional. Here are some proven methods for optimizing it:

  • Use a Professional Headshot – A headshot helps potential employers or clients see you as a competent, credible professional. It also sets you apart from the competition – after all, your headshot is one of the first things people will see when they visit your profile. So if you’re looking to make the most of LinkedIn, make sure you have a great headshot. It could make all the difference in your career. Your professional headshot should have your head, neck, and top of your shoulders. Do not upload a photo of your entire body as employers may not recognize your face.
  • Wear Professional Clothing- Your profile photo should represent you as an industry professional. For men, this means wearing dress shirts. For women, a blouse, coat, or a formal suit for either gender with solid dark colors such as black and blue. Avoid wearing striped shirts.
  • Choose a Recent Image – As an industry professional, credibility is everything. Do not upload an old photo. Employers need to mee the same person they saw on LinkedIn.
  • Keep It Simple – Since this is a professional network of professionals do not upload photos of logos, words, phrases, landscapes, or with your friends and family members. With a smiling face, stand against a solid-colored, well-lit background.
  • Be Consistent – Use the same image across all social media platforms and your personal website. This will make it easy for recruiters to recognize you from miles away.
  • Follow the Standard Size – Your headshot should consume at least 60% of the frame with a minimum dimension of 400 (width) x 400 (height) px. A high-resolution picture will do the magic, but up to 4 MB. File types that LinkedIn approves are GIF, JPEG, or PNG.
  • Getting Feedback from Peers – Use online tools and consult with your peers to get feedback on your photo. This is an excellent way of determining the right headshot for your Linkedin profile.

Here is an example of a strong and clear profile photo:

Knowledge Manager Profile Photo

Be Smart With Your Profile Headline

The LinkedIn profile headline is one of the most important elements of your profile. It should be a clear and concise statement of who you are and what you do. Your headline should be reflective of your professional brand, and keyword-rich so that recruiters can find you based on your skills and experience. Your headline is also a great way to grab attention when you are trying to network or build relationships on LinkedIn. A well-written headline will make people want to learn more about you, and help you to stand out from other knowledge managers.

Your profile headline becomes a part of your identity, reflected in LinkedIn invites, messages, and activity. A good headline will grab the recruiter’s attention and encourage them to click through to your profile. However, an incomplete headline can be off-putting and less attractive for people to learn more about you.

When crafting your headline, think about what you want to communicate about yourself. Are you an expert in your field? Do you have a unique skill set? Use this 220-character headline to advertise yourself as a knowledge manager.

Here are some tips for writing your profile headline:

  • Use keywords that describe your skills and expertise, as this will help you to show up in search results
  • Your headline should be no more than 220 characters
  • Try to use actionable language, such as “I help companies to increase the visibility of their content” or “I have a proven track record in sales.” 
  • Use humor or wit that is appropriate for your professional brand
  • Mention an industry-specific or niche skill, in your headline. This will help you to attract the attention of potential clients or employers who are looking for someone with your particular set of skills
  • Your title should be unique and creative
  • Be clear about yourself, such as “Credible Product Manager with Experience of launching 10 products in 5 years.”
  • Your audience matters
  • Include titles that focus on your skill set instead of unclear words, such as Superstar. For example, Knowledge Manager with four years of experience rather than Ninja Knowledge Manager Superstar

Here’s what you need to avoid adding in your headline:

  • Do not use jargon
  • Avoid calling yourself Knowledge Manager Enthusiast as this isn’t a relevant title
  • Do not use emojis
  • Do not advertise yourself looking for a job. Employers do not like it. There are better ways of finding new work opportunities.

An example of a good headline is as follows:

Great example knowledge manager

Credit: Henrietta Toch

Make Getting in Touch With You Easier

There will be hundreds of profiles with the same name and even the same skill on Linkedin. This can be confusing to the hiring managers. This is where you need to start customizing your profile URL. Your customized URL can be with your name and the profession. Here’s LinkedIn’s tutorial on how to do that.

Customization helps you to increase your branding and stand out from the rest of the professionals. All of this is a part of increasing your visibility on Linkedin and helping prospective recruiters find you.

Linkedin makes it easy for anyone trying to reach you out. You can add your contact information and links to a portfolio and a personal website on your Linkedin profile. Use this space to add your updated resume.

Here’s how to do it:

  1. Click the edit icon on the top right of your profile
  2. Scroll to the bottom and click Add website under the Website section
  3. Paste the link of your portfolio in the first field and write the text for the link in the text field

You can also provide your email, contact number, address, and links to social profiles, but as it is optional, add them at your discretion. Here is a nice example of how to provide useful contact information, including a customized profile URL:

Profile URL

Give Your Professional Introduction

Knowledge managers make it easy for the stakeholders of a company to access information. If you’re not having an introduction, you’re missing out on an exciting aspect of your profile.

To our surprise, a number of knowledge managers leave it blank, taking the space for granted.

The About area is a 2000-character space, where you describe yourself, narrate a story and make a first positive impression about your roles and responsibilities. Cut the long story short. Avoid talking about your hobbies, interests, and favorite TV shows. These are irrelevant to the hiring managers and they don’t have time to go through this content. Instead, be concise, and explain how you can help bring a positive change in your role.

Include the most relevant details and keywords. Here are some of the most relevant keywords to include for a knowledge manager:

  • Knowledge manager
  • Knowledge management
  • Knowledge process
  • Collect, organize and store information
  • Knowledge management systems

The entire point is to differentiate yourself from others, through your verticals and previous interests.

Many professionals have now started putting more emphasis on their future goals and ambitions rather than listing previous work accomplishments and experiences. It is important to share previous work accomplishments, but more focus should be on where you want to see yourself as a knowledge manager in the years to come. Talk about the difference you’d bring in with yourself when working with new clients and employers.

Hiring managers often read your future goals to determine if you’re the right fit for their company. It doesn’t matter which stage of your career you’re in, adding future ambitions is important to create a positive impression.

This is what you need to include here:

  • An overview of your experiences, and future goals
  • What change can you bring to your clients and employers
  • How you are better and different from others
  • A clear call to action (CTA)

Here’s an excellent example of a knowledge manager’s About section:Knowledge Manager About Section

Upload a Customized Resume to Your Profile

Every time you apply for a job, you need to customize your resume. That’s because one resume is not adequate for all job offers. Some jobs will require you have 5 years of work experience, whereas others require skills and a drive to exceed.

Have a few variations of your resume and use the most relevant one when applying for the job.

In today’s job market, it is more important than ever to have an up-to-date resume and LinkedIn profile. Employers have access to a vast pool of potential candidates that they can search for with specific skills and experience. Many employers also use applicant tracking systems that scan resumes and profiles for keywords that match the job listing. If your resume and profile are not optimized for these keywords, the ATS will not shortlist you.

Your Linkedin profile and resume should go hand in hand with each other. While your resume provides an accurate snapshot of your career, your Linkedin profile conveys a story about yourself to your audience.

Upload your resume and case studies pertaining to knowledge management. There are multiple methods to attach your resume to your profile.

One method is by creating a post and then clicking the Add a document option at the bottom of the window. Add in relevant hashtags and provide a description of your skills and expertise.

Post

Show Your Work History

The Experience section on Linkedin is where you list your past employment history, internships, volunteer work, and other relevant experiences. This section is important because it allows potential employers to learn more about your work history and skills.

The experience section also highlights any awards or recognition that you have received. By taking the time to populate this section of your profile, you can increase your chances of landing your dream job.

How much you write in this section depends upon you, but here are some tips on optimizing your experience:

  • Add Company Name – Provide the company name where you worked in the past. If Linkedin has it in the records, it will pop up in the drop-down menu
  • Enter the Job Title – Mention your keyword-rich job title relevant to knowledge management
  • Add the Location – Provide the location of the company
  • Mention the duration – Mention the duration of your job role, such as “August 2021 to Present.”
  • Write Description – Don’t mention what you did. Rather, list in bullet points your accomplishments and the experience you gained while managing a team of experts
  • Mention Achievements – Awards, foreign trips, public acknowledgment of your work, all count as achievements
  • Attach Media – The more the merrier. When you include links to projects, presentations, documents, and videos, the hiring managers will appreciate your extra efforts to remain competitive

Here are a few tips to follow when filling out this section:

  • Mention relevant work experiences
  • Reverse chronological order to list the most recent work experiences at the top
  • Your resume and Linkedin profile should complement each other
  • Focus on the employers and experiences
  • List your greatest achievements
  • Proofread your profile before saving any changes.

In a recent survey of hiring managers, over 70% said that they had come across a LinkedIn profile with grammatical errors or spelling mistakes. This is not surprising, given the importance of LinkedIn in the hiring process.

Employers use LinkedIn to research potential candidates, and an incomplete profile can give them a negative impression. An error-filled profile will make it difficult for employers to get in touch. The best way to avoid this problem is to proofread your profile before you publish it. If you’re not sure how to do this, there are plenty of resources available online. You can use the free version of Grammarly to proofread your content, or even better, hire a professional proofreader and editor.

The Experience section on the LinkedIn profile should look like this:

Experience Section

Mention Your Education and Skills

Listing your education and skills is a key part of creating a strong profile. Education helps potential employers to understand your background and knowledge base, while skills allow them to see what you are capable of doing. By taking the time to list both your education and your skills, you will increase your visibility and land the job you want.

Other than work experience, your skills and education have a big impact on receiving a positive response from potential employers.

A recent study found that 60% of LinkedIn users have a complete education section on their profile, as compared to 40% who don’t. The study also found that LinkedIn users with a complete education section have better exposure. In today’s job market, it is essential to stand out from the competition, and one way to do this is by ensuring that your LinkedIn profile is complete and up-to-date. By including your education information, you will increase your chances of landing your dream job.

There are three different sections on Linkedin to add to your education:

  1. General education
  2. Certifications
  3. Courses

Mention the name of the institute, the degree title, awards, and relevant projects.

Here is what the Education section on LinkedIn should look like:

Education

Certifications add credibility to your profile. Knowledge managers need to have a deep understanding of their organization’s business goals, objectives, and processes. While there is no one-size-fits-all solution for becoming a knowledge manager, there are a number of certifications that can help individuals develop the skills and knowledge necessary for the role.

The Institute of Knowledge Manager (IKM) offers The Certified Knowledge Manager (CKM) certification. This certification requires candidates to have at least three years of experience in a knowledge management-related role and to pass an examination that covers topics such as organizational culture, change management, and information technology.

There is another certification that the Association of Information and Image Management (AIIM) offers, the Certified Information Professional (CIP). To earn this certification, candidates must have at least five years of experience in an information management-related role and must pass an examination that tests their knowledge of records management, imaging systems, and document scanners.

Knowledge managers with these certifications will have as much as 6 times better exposure to their profiles on Linkedin. Certifications provide you with the competitive edge you need to remain a desirable candidate.

The following list of licenses and certifications gives a good impression of the Knowledge Manager:

Licenses and Certifications

For many people, volunteer work can be an important part of their resume. Not only does it demonstrate a commitment to helping others, but it can also show potential employers that you have the skills and experience they are looking for. In addition, volunteer work can help you to make contacts in your field and learn more about your industry. 

You can also add relevant skills like knowledge management experience, knowledge strategy, content management, and customer relationship manager and ask people in your network to endorse you.

Here is a practical way of adding volunteering experience and skills to your profile:

Skills

Broadcast Your Location

Location is essential when landing your dream job. Recruiters will use the location filter to narrow down their search results. If you are looking for a job in Washington DC and don’t have this location on your profile, you’re out of luck.

Be accurate about your location. Whether you’re moving to this location in the near future or residing here, make sure to provide your accurate city name.

Accurate City Name

Request Recommendations From Connections

Recommendations are similar to endorsements, however, they are testimonials by clients who have worked with you in the past. Ask your previous employers to write recommendations for you and increase your visibility on the platform.

The following is a great example of recommendations for Felicia Popa, Global Knowledge Manager at Google:

Felicia Popa

You can either ask for a recommendation or have someone write it for you when you write one for others. When others vouch for you, it will increase the employer’s confidence in contacting you.

Use the Creator Mode

Here’s a secret to getting ahead on Linkedin; start generating relevant content on this platform. As a knowledge manager, you can write blog posts, and articles, make videos, and even comment on other posts about your industry.

Creator mode on Linkedin is the best method to increase your credibility and followings if you’re looking to develop a personal brand.

Here are the benefits of using this feature:

It will change the Connect button on your profile to Follow

  • Other than friends, it will list followers on your profile
  • It highlights posts to help you focus your content over work experience
  • It helps you build your personal brand identity
  • You get access to the Linkedin Live feature
  • It gives access to the newsletter feature, which means whenever you publish a LinkedIn article, subscribers receive push and email notifications.

Here is how this knowledge manager has used this feature:

Knowledge Manager Featured Section

Showcase Your CTAs and Portfolio in the Featured Section

As in the screenshot of Benjamin’s profile above, you can add a featured section to showcase your portfolio links such as a sample knowledge management processes, resume, a consultation link, and other resources to help you stand out. To add a link or work samples in the Featured section on your profile.

  1. Tap your profile photo from the homepage, then View Profile
  2. Tap Add section
  3. Tap Recommended and select Add featured from the dropdown
  4. Select the type of work sample you’d like to feature
  5. Tap Save or Done

Add featured

On my LinkedIn profile, I went ahead and added several of the certifications that Technical Writer HQ provides. This way if someone clicks on any of these featured links, they get taken right to the certification pages on Technical Writer HQ to sign up for the course.

Certified Features

Narrow down the persona who you need to get in touch with and provide the links here that will make that happen by showcasing your value.

Closing Thoughts

Linkedin is the most preferred platform for recruiters to find top knowledge managers. This means you need to invest time in polishing your Knowledge Manager LinkedIn profile. A solid Knowledge Manager LinkedIn profile will have an optimized About, Experience, and Education section.

We hope this guide was helpful for you in optimizing your knowledge manager Linkedin profile. Now go ahead and apply these tips to land your dream job.

Josh Fechter
Josh is the founder of Technical Writer HQ and Squibler, a writing software. He had his first job in technical writing for a video editing software company in 2014. Since then, he has written several books on software documentation, personal branding, and computer hacking. You can connect with him on LinkedIn here.