GUIDE 2024

How to Write a Knowledge Manager Resume

Are you applying for a knowledge manager job and need to create or fine-tune your resume? You’ve come to the right place!

In this article, we have collected all information that you need to create the perfect knowledge manager resume or fine-tune an existing one.

Organizational knowledge is a vital asset. Organizations rely on knowledge management to safeguard this asset and create a knowledge-sharing culture that benefits employees and the business’s bottom line.

Knowledge managers are responsible for safeguarding organizational knowledge, capturing tacit knowledge and converting it into new knowledge, and creating a culture of knowledge sharing that ultimately has a positive impact on the business’s bottom line.

As a knowledge manager, you will oversee the selection and implementation of electronic knowledge management tools for knowledge capture, storage, and sharing.

You will work across the organization with internal and external stakeholders, change management, subject matter experts, and trainers to develop and support new and existing products, features, and services.

Since the knowledge manager role is such as critical role, organizations will make sure they select the best candidate for the job. The hiring process is complex and involves resume screening and multiple job interviews.

To get your foot in the door, your resume must check all the right boxes. Without a good resume, your chances of landing your dream job are less than remote.

Making a good resume takes time and effort, but it’s worth it. And even if you don’t get the job, what you learn during the resume preparation process will help you make better resumes in the future.

Do you want to know how to make a great knowledge manager resume?

Let’s begin.

How to Write a Knowledge Manager Resume?

To write a knowledge manager resume, you first need to develop the right mindset.

The most important thing to keep in mind when working on a resume is that you are preparing the resume for “someone else”.

Not too long ago, that “someone else” was a recruiter or a hiring manager.

Today, it’s likely that the “someone else” could also be a computer program known as an Applicant Tracking System or ATS.

Therefore you have to think about the impact the resume content will have on the person or computer program reviewing the resume. Anything that does not create the right impact should be left out. And what’s left in the resume should be optimized for creating the right kind of impact.

An ATS uses automated intelligence to screen for the best, most qualified candidates. If an organization were to receive hundreds or thousands of resumes for an open job position, it would take an inordinate amount of time if all the screening was done manually. ATS software helps to save companies time that would otherwise be spent manually weeding out unqualified candidates.

The best ATS software uses the latest technology such as artificial intelligence and natural language processing to screen and sort resumes. These systems scan resumes, look for keyword matches, and use other algorithms for data analysis.

Many ATS software also supports other features such as integration with job boards and interview scheduling with automated emails. However, for the purpose of this article, we will focus on the ATS features that relate to resume screening only.

Creating a Resume for Human Review

If you are preparing your resume and know that a recruiter or a hiring manager will review it, you should see the resume through the eyes of the reviewer.

The job description will generally give you a good idea of the ideal candidate for the position. Use that as a guideline when adding content to the resume. And keep asking yourself if the content creates the right type of impact. If there is any content that detracts from your desired impact, go ahead and remove it

Creating a Resume for ATS Review

If you are preparing your resume and know that it will go through an ATS, then you should include relevant keywords that the ATS will recognize, and make your resume ATS compliant.

To optimize for keywords, tailor the resume content to the exact way the job description is written—including plural words, abbreviations, and numbers:

  • Note whether the company spells it nonprofit or non-profit; three years of experience or 3 years of experience.
  • Don’t use generic keywords you found online. Rather, take the time to review the specific job description keywords you’re applying for.
  • An ATS looks for hard skills when it scans your resume. Focus on your technical skills, credentials, position titles, and software or tools that are relevant in the industry.

Follow these guidelines to make your resume ATS compliant:

  • It’s important to keep in mind that ATS software doesn’t handle tables, columns, or images well, so keep them out of the resume.
  • Use both the long-form and acronym versions of keywords e.g. Master of Business Administration (MBA).
  • Use a chronological or hybrid resume format.
  • Avoid using headers or footers.
  • Use standard resume section headings such as “Work Experience” and “Qualifications”, as the ATS software will recognize them, but won’t recognize non-standard section headings.
  • Save your resume in DOCX or PDF format.

What is the Best Format for a Knowledge Manager Resume?

The three main resume formats are:

  • Reverse-chronological: This is the most common and practical resume format. A reverse-chronological resume lists your work experiences and skills in reverse-chronological order.
  • Functional: The functional resume is also known as the skills-based resume. What differentiates this format from the other two is that it focuses more on your skills than your work experience.
  • Combination/hybrid: This format combines the other two formats and focuses on both skills and experiences.

The reverse-chronological format is the most popular resume format with recruiters and hiring managers. It provides a neat summary of your work experience. You can also use it if you know that your resume will go through ATS software.

The only problem with the reverse-chronological format is that it does not suit professionals with no or limited experience and those with significant career gaps.

The functional resume format is better suited to fresh graduates, professionals with limited experience, or professionals switching careers. However, this format is not suited to ATS systems.

The combination/hybrid resume format combines the functional and reverse-chronological formats. Even though it includes a skill summary section, there is a greater focus on work experience.

Since you are applying for a knowledge manager position or a senior knowledge manager position, you already have significant knowledge management experience and relevant knowledge in knowledge management including knowledge management strategy, knowledge management principles, knowledge management processes, knowledge management systems, and project management.

Therefore, the best resume format for you is either the reverse-chronological format or the combination/hybrid format. Both of these formats are preferred by recruiters and are suited to ATS software.

Essential Resume Formatting Tips

Here are some essential tips for formatting your resume:

  • Restrict your resume to one page: Hiring managers usually have a short amount of time to scan your resume, and keeping it to one page lets them scan it easily and find work experience and skills that match their requirements. This one-page constraint also forces you to think and be creative, only including the most relevant information and best career highlights.
  • Avoid using colored backgrounds, shading, or multiple fonts: Nowadays many hiring managers and recruiters review resumes on their smartphones and tablets. People often turn down the brightness on their phones to prolong battery life. Because of this, it’s crucial to present your resume in high, easy-to-read contrast. A plain white background is best. As a self-test, try reading your resume on your phone. If you don’t like the experience, then neither will recruiters and hiring managers.
  • Pick a classic sans serif font for small screens, and stick with it: Calibri is a good choice. Microsoft designed it for computer screens and made it their default Office font. It also renders well on mobile devices.
  • List responsibilities and achievements in bullets: Prioritize achievements over responsibilities, and restrict yourself to 6-8 bullets per position.

Resume Templates

You can also use professional resume templates to create the first draft of your resume and then optimize it until you are satisfied.

You can also use AI-powered resume builders to create a resume within minutes.

There are many benefits and advantages of using a resume template or resume builder to build your resume.

You Can Focus On Content

A major benefit of using templates and resume builders is that they allow you to focus on content instead of resume formatting. And that’s good because the content is where your focus should be.

Helps to Organize Your Resume

An organized resume looks like a professional document. Using a resume template helps you organize your thoughts and ensures that everything is filled in its appropriate place. Templates help you remember important details that should be on your resume, making sure that nothing important is left out.

Saves Time

Designing and building your own resume from scratch requires a lot of time. Even after spending the time and energy, you might end up with an unsatisfactory document. This is especially true if you are not familiar with resume building.

Using resume templates allows you to save a lot of time that you would spend on formatting.

With templates, you can also save a lot of time if you are applying for more than one job. Different jobs may require different formats. With a resume template, you can modify the template and create several versions of your resume.

What to Include in a Knowledge Manager Resume?

The following are the main sections that you should include on your knowledge manager resume.

Contact Information

An important element that should appear near the top of your resume is your contact information, including your phone number, email, and mailing address.

Employers use the contact information to contact you for scheduling interviews, providing updates about your job application, and filling out paperwork regarding your pending employment.

Nowadays most correspondence is conducted through email. Therefore you must include your email address. Use an email address that appears professional and clean. Use some form of your name in the email address as that makes it easier for hiring managers and recruiters to search for and locate your correspondence in their inboxes.

Employers may conduct phone interviews or contact you to obtain additional information. That is why including your current active phone number on the resume is essential.

Even though you can, including your mailing address on the resume is no longer as necessary as it used to be.

Include a link to an online professional profile, such as your LinkedIn profile. This gives your potential employer additional information about you. Refer to the job posting to understand whether the inclusion of a link to an online profile is preferred or not.

It is essential to make sure that the contact information you provide on the knowledge manager resume is accurate.

Professional Profile

A professional profile is a description that highlights relevant skills and expertise and shows employers what assets you will bring to the role. A professional profile will immediately demonstrate how you can benefit the hiring organization.

Employers scan resumes and do not spend much time reading each one completely. Something that grabs their attention and contains relevant information, and thus increases the chances of them reading your resume is something you should consider.

Your professional profile can be an effective way to quickly show your employer how you will be an asset to the hiring organization.

Another benefit of including a professional profile is that you can highlight relevant and specific skills and expertise that employers require for the knowledge manager role.

Consider the following tips for writing a great professional profile

  • Place your profile where it’s highly visible: Recruiters and hiring managers scan the top parts of resumes first. Placing the profile at the top of your resume will make it more visible.
  • Keep the profile concise and short: Limit your profile to around four brief sentences. Include your job title and years of work or training experience. Highlight your professional strengths for the role.
  • Include relevant skills and experience: Only include skills and experience that are relevant to the job you’re targeting.
  • Include relevant achievements: Include relevant achievements and quantify them if possible. Quantified achievements are proof of past success, and show employers how you can contribute to the development of their company.

Experience and Employment History

The work experience and employment history section is the most crucial part of your knowledge manager resume. As you are applying for the knowledge manager role, your employment history must demonstrate your suitability for this important role.

Again, it’s important to include information that is relevant to the job role you are applying for. Therefore, you can also include part-time jobs, temporary roles, and internships that contributed to your experience in knowledge management.

This section of your resume should contain information about your professional history including previous job titles, employers, dates of tenure, responsibilities, skills, and accomplishments. You should include the following information:

  • Companies worked for: Provide the official names of the companies you have worked for, starting with the most recent and continuing in reverse-chronological order. Depending on your total experience, you may want to exclude employment experiences that are older than 10 years. At a minimum, it is advisable to include details for your last three employers.
  • Company profile: You can include a one-to-two line profile for each of the companies you worked for. This creates a significant impact especially if the company is a market leader. E.g. $29 billion, global, Fortune 100 provider of enterprise technology solutions, including servers, storage, networking, and consulting/support.
  • Employment dates: Hiring managers may want to cross-check the information on your resume. So include the employment dates using the standard month-year format (ex. Feb 2015–Dec 2021). Any gaps in your work history, especially long ones, will surely raise questions in the minds of hiring managers. To minimize the chances of your resume getting discarded, it’s better to include a brief explanation about any significant work gaps in the resume.
  • Location: Include information about the city/state for each of your previous positions. However, there is no need to include the full physical address.
  • Job titles: Provide specific job titles for your previous positions. Avoid the use of acronyms to refer to your job titles.
  • Achievements: For each position, include significant achievements, especially those that are relevant to knowledge management, and demonstrate your leadership and management capabilities. Compared to vague and unquantified achievements, quantified achievements create more impact. So quantify your achievements for increased impact.

When adding employment history, make sure to use bullet points. Make the bullet points concise and easy to read. Remember to only include information that is relevant to the advertised position. Add anything that helps you stand out from the competition.


Education is one of the key resume sections. It informs recruiters and hiring managers of your background, and can help them understand your fit for the advertised role. If your education is relevant to the position or includes any specific credentials, this section will help you stand out from the other candidates.

The educational requirements are often listed under a “requirements” or “education” section on the job description. Carefully read the job description to understand which level of education is essential, which is preferred, and which is unnecessary for the role.

Strictly speaking, a college degree is not required for the knowledge manager role. However, most organizations prefer a bachelor’s degree.

There is no specific degree for knowledge management. Most knowledge managers have a degree in business, computer information systems, computer science, or management.

The basic information to include in the education section includes the name of the school, location of the school, degree obtained, the field of study, graduation year, GPA, relevant honors or academic recognition, coursework, and achievements obtained during your education.

As you are applying for a knowledge manager role, your experience is far more important than your educational background. Therefore you should include the education section after the experience and work history section.

If you have significant years of experience, you can also remove specific details from your education section such as attendance dates and GPA. The more interest you create in your work experience, the better.

If you have advanced degrees like a master’s or Ph.D., include those in rank order: Ph.D., followed by master’s degree, followed by the bachelor’s degree.

Potential employers may conduct a background check before making an offer. Therefore it’s important to only include accurate information in the education section.


Certifications demonstrate proficiency in specific professional skills and also allow you to stand out from the competition.

If an employer lists a particular certification under the requirements for employees, you may not be considered for employment unless you have the certification. Therefore be sure to refer to the job description to find out if any certifications are necessary.

Some top-notch certifications are only awarded to individuals with a certain amount of professional experience. Listing your certifications is one way to demonstrate your experience.

Another advantage of certifications is that they may prove that you possess valuable skills beyond those listed in the job description.

When listing certifications on your resume, include the following information: certification title, name of the issuing organization, date earned, and a short description of the skills (if required).

The following are three of the most valuable certifications for knowledge managers.

Project Management Professional (PMP)

The Project Management Professional (PMP) is the world’s leading project management certification. It now includes predictive, agile, and hybrid approaches. The PMP designation demonstrates to current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.

Certified Knowledge Manager (CKM®)

The Certified Knowledge Manager (CKM®) is the Flagship Certification course from the Knowledge Management Institute (KMI).

The CKM is ideal for a knowledge manager tasked to lead or improve a Knowledge Management initiative. Whether public or private sector, large or small – the CKM is the leading international standard for all knowledge management professionals and the top choice for anyone interested in gaining a solid grasp of common KM principles at an advanced level with actual “hands-on” experience performing KM. There are no prerequisites, and no technical background is required.

IT Information Library Foundations Certification (ITIL)

The ITIL Foundations Certification course is designed for all IT service and support staff members. It helps you understand how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs.


Essential knowledge manager skills

Since you are applying for a knowledge manager position, the most important skill that you need to demonstrate is that of management. This skill has two components: one is a technical component and the other is a non-technical component. The technical component relates to your knowledge and experience in the discipline of knowledge management. The non-technical component relates to the skill of management.

Suppose you have previous experience in a relevant role such as a knowledge management specialist, relevant education, and relevant certifications. In that case, it becomes obvious that you possess the technical skills required for the job.

To demonstrate the skill of management, you can include details about previous roles that required you to manage and lead teams. You can also add details about any management training or courses attended.

In addition to management, you can also include all relevant hard and soft skills on the knowledge manager resume.

Hard Skills

Hard skills are abilities that are specific to the job and/or industry. These are technical skills that you learn in school, certification programs, from training materials, or from experience on the job. Hard skills are also known as job-specific skills and include proficiency in software, hardware, statistical analysis, or languages.

The best part is hard skills are teachable.

Soft Skills

Soft skills are abilities that are applicable in any job. Soft skills are also known as transferable skills because are required in a broad array of jobs.

Soft skills may be referred to as “human skills”, “people skills” or “social skills” and include communication skills, teamwork, problem-solving, management, and leadership.

In contrast to hard skills, soft skills are harder to teach and develop. Soft skills are communication traits and habits that require time and the proper environment to develop.

Which Skills to Include on the Resume?

Highlighting your best hard and soft skills on the resume is important.

You can use the following strategies to decide about the skills to include in the resume:

  • If you’re having difficulty determining the skills an employer may want to see, you can contact a professional working as a manager in the knowledge management industry. You can contact any professional in a position similar to the one you’re applying for. From these professionals, you can learn about the skills they consider most important and then identify skills that align with your own.
  • Sometimes others note strengths you may not recognize. You can reach out to former colleagues and managers. You can also reach out to teachers who know you well or someone you consider a mentor.
  • Consider your previous experiences and focus on areas where you excel and received recognition and/or awards for.

Skills Section Format

You can list all relevant skills in a separate skills section. This is a good option if you want to highlight specific skills or qualifications clearly.

You can also weave your skills into the experience section.

Whichever method you use, make sure to include keywords from the job description.

Important Skills to Include in a Knowledge Manager Resume

The following is a list of important skills for knowledge managers.


Communication skills are the most important skills for those who work in organizations of any kind. Having strong communication skills is important in every industry at every career level.

As a manager, you will need strong verbal/nonverbal communication skills, written communication skills, and public speaking skills.


Managerial skills help you deal successfully with both tasks and people. Good managers are organized, empathetic, and communicate clearly to support their teams and project. As a knowledge manager, you should also be adept in both relevant soft skills, and technical skills related to knowledge management. Skills related to management include delegation, decision-making, and project planning.


As a knowledge manager, you will operate inside an organization and work with stakeholders to identify knowledge management skills gaps and develop relevant services, training, advice, or guidance proactively to meet business needs.

As a knowledge manager, you will lead your own team member and also influence members of other teams. You will be responsible for creating a culture of knowledge sharing, and for implementing a shared vision of a knowledge-based organization.

Therefore knowing how to develop a shared vision, and knowing how to motivate and lead team members towards the achievement of that vision is one of the essential skills for a knowledge manager.

The ability to influence is one of the most important components of leadership. Especially when project teams are comprised of members from different departments, the ability to indirectly influence team members for the achievement of project objectives is essential.

The ability to motivate others is another essential component of leadership. The requires the ability to understand other people’s perspectives, interests, and goals. Only then can a leader motivate them.

The ability to build effective teams is another key component of leadership. A single person cannot achieve anything significant in an organization. Only effective teams under effective leadership can achieve strategic goals and objectives.


Knowledge management is implemented through a variety of tools and processes. The tools used are typically Information Technology (IT) based. Examples of knowledge management tools include corporate intranets, content management systems, document management systems, databases, and wikis.

As a knowledge manager, you need to know how to deploy information architecture in support of good knowledge management, e.g. by structuring knowledge bases or expertise directories, or deploying collaborative workplace software effectively.

In addition to being proficient with these IT-based tools and applications, you have to set up a knowledge management system to effectively use these tools. The system includes a set of processes and procedures for access control, security, disaster recovery, and team training.

Strategy and Business

Knowledge management is a business initiative and is implemented to help businesses achieve their goals.

As a knowledge manager, you need an understanding of business priorities, the need for knowledge management in the corporate environment, and how your role fits into the overall business strategy. Only then can you develop a knowledge management strategy that is aligned with business objectives.

In the world of business, execution counts for far more than ideas. Businesses that successfully execute often leave others far behind. In addition to developing a knowledge management strategy, you also need the skills that are necessary for successfully implementing the strategy.


Most professionals focus on including the responsibilities of their respective job positions on their resumes.

However, organizations hire employees to achieve business goals and will hire candidates with a history of demonstrated achievements.

Including accomplishments on your resume helps illuminate your strengths and history of success to potential employers.

You can include achievements in a separate section or include them throughout your resume in your professional profile, experience, education, and skills sections.

When listing achievements, make sure to quantify them. Achievement descriptions made up only of words seem vague and lack impact. Quantified achievements create the kind of impact that you and the hiring organization are looking for.


This is an optional section that you can add to your resume.

The ability to speak multiple languages doesn’t only help knowledge management professionals, it helps professionals from all disciplines.

Speaking Engish allows you to work in predominantly English-speaking countries. Speaking other languages increases the size of the job market that you can tap for opportunities.

A resume for a bilingual or multilingual manager will stand out from other resumes.

Bilingual or multilingual managers are also increasingly valued and sought after. Recruiters and industry leaders consider them better equipped to manage both global business relationships and teams.

Where do knowledge managers work

Knowledge Manager Resume Mistakes to Avoid

Learning about some common mistakes in writing a resume can help you create a more compelling document that hiring managers will want to read.

Using the Same Resume for all Your Applications

Using the same resume for all applications is the biggest mistake that any job seeker can make. Why? Because every job opening has a separate set of requirements.

Hiring managers and recruiters craft detailed job descriptions for open positions. These descriptions explain in minute detail the ideal candidate’s desired qualifications, experience, and skill set.

Reading the job description carefully gives you a very good idea of what the hiring organization is looking for. Use the job description to tailor and optimize your own resume: include qualifications, experience, and skills that match those listed in the job description, and discard content that doesn’t fit the job requirements.

Organizations are looking to hire people who pay attention to detail. This characteristic is an essential trait of successful people. Lack of attention to detail leads to mistakes, confusion, and failure.

If an applicant doesn’t even read the job description carefully and sends out a generic resume, the hiring manager or recruiter will immediately discard the resume.

If nothing else, a tailored resume clearly shows that the person who wrote it has a professional attitude and pays the necessary attention to detail.

Describing Job Responsibilities Rather than Professional Accomplishments

This is another major resume mistake to avoid. Why? Because responsibilities don’t convey any information about what you achieved.

Why is this such a big deal? Because achievements show how you benefitted the previous organization. Achievements are proof that you can also benefit the hiring organization.

Achieving anything on an organizational scale requires meticulous planning and execution. But that’s not all. Maybe an individual can achieve a lot in their personal life while working alone, but that’s not how it happens in organizations. If you achieved anything in an organization, it was because you were either part of a team or were leading a team of employees working together to achieve the same goals. In addition to planning and execution, achievements also illustrate that you know how to work as part of a team and lead others. Leadership and teamwork are maybe the most highly valued organizational skills. Nothing of significance happens in organizations without good leadership and teamwork.

So include your achievements, and demonstrate that you can really achieve big things for anyone who hires you.

Including a Resume Objective Instead of a Professional Profile

Resume objectives can show how you set career goals, and highlight what you hope to accomplish.

However, potential employers are not interested in what you want. Employers are interested in what they want. Employers want to know what you can do for them and how you will fit the role. Therefore it’s much better to include a brief professional profile to highlight how your experience and skills tie into what the employers are looking for.

Including Salary Requirements

Including salary requirements can end the discussion before it even starts. Why? Because if the hiring organization can not offer your salary requirement, they won’t even consider you for the interview. End of story!

A job is so much more than just the salary:

  • Sometimes a job may involve working on something that energizes you and makes you feel really alive. If you get such a job, most likely you would accept it even if you had to compromise a bit on the salary.
  • Sometimes an organization’s culture is such that you feel valued and important. It’s like a second home. Again, if you get such a job, most likely you would accept it even if you had to compromise a bit on the salary.
  • Sometimes a job is a stepping stone to something bigger. You know you are gaining valuable knowledge and experience that will help you later. Surely you would compromise on the salary for such an opportunity.
  • You may have a job that allows you to maintain a healthy work-life balance and participate in activities you love. A different job that might pay much more and require you to spend all day in the office could affect your mental/physical health and your personal life.

A discussion could lead to your dream job that pays more than you ever imagined. So leave the salary out of the knowledge manager resume, and don’t end the discussion before it even begins.

Key Tips for Writing a Knowledge Manager Resume

Here are some general tips that will help you create a great resume. Some of them may seem a bit obvious, but the devil is in the details when it comes to resumes!

  • Read the job description carefully: Read it again, and use the job description to get into the recruiter’s mind.
  • Tailor your resume to the job description: This is maybe the most important resume tip! Hiring managers and ATS software look for keywords when scanning your resume. Mine the job description for keywords and use them when creating the resume.
  • Include achievements and add numbers: Achievements backed up by numbers create an impact like nothing else. That’s because what is quantified is concrete, and what’s not quantified is comparatively vague. E.g. “Selected and implemented a knowledge management platform that led to a 25% increase in innovation and patents filed over a 3-year period” vs. “Managed a team of knowledge management specialists”. What do you prefer?
  • Use a professional email: Choose a professional email provider and use your name e.g. [email protected].
  • Include up-to-date contact information. You don’t want to lose out on an opportunity because you included the wrong phone number or email address!
  • Give a proper name to your resume file. User your name in the file name to help recruiters search for it if they need to.
  • Save the file as a PDF. The benefit of saving your resume as a PDF is that the formatting will not change when it’s opened.

Where Can You Apply with Your Knowledge Manager Resume?

Once your resume is ready, you have in your hands one of the best marketing tools for growing your career.

If you are applying for a specific job opening, then go ahead and submit your optimized knowledge manager resume.


Suppose you are not applying for a specific job but are looking for better opportunities. In that case, you should use the content on your knowledge manager resume to update your LinkedIn profile. Recruiters and hiring managers use LinkedIn to search for candidates. Your up-to-date LinkedIn profile may show up in a search, and you might get the job you were looking for.

Having a LinkedIn account also means that you can use the site to research companies, interviewers, recruiters, and hiring managers, which is helpful before submitting applications and showing up to interviews

Many companies post jobs exclusively on LinkedIn. With your account, you can search through jobs posted on the site and apply directly from your account to jobs that interest you.

Job Sites

You can use your knowledge manager resume to search for and apply on major job sites such as Indeed, Monster, ZipRecruiter, and others.

Glassdoor is another option: it is a famous American website where current and former employees anonymously review companies. You can also search and apply for jobs on the platform.

Freelance Marketplaces

Even before the pandemic, millions of skilled workers were getting jobs on freelance marketplaces such as Fiverr, Upwork, and Toptal.

The pandemic forced millions of employees to work remotely and accelerated the move toward remote work. Numerous companies have elected to make this move a permanent feature of their business models.

The pandemic also accelerated the size of the freelance economy: many skilled workers who were laid off started to freelance, and many who were at home due to lockdown started taking on freelance jobs.

The freelance economy is still growing, with freelancers expected to make up the majority of the U.S. workforce by 2027.

You can use your knowledge manager resume to create a profile on freelance marketplaces and start applying to jobs.


Your resume is one of your most important marketing tools. It will require a significant amount of time and effort on your part to create a great resume. As an experienced professional, you know that putting in the required time and effort is essential and will pay off for years to come.

Your resume represents you. You might think that it’s just a document with details about your experience, skills, and qualifications. But until they get to meet you, your resume is also your identity. Your resume matters as much as your performance in the interview.

The first step towards creating your ideal knowledge manager resume is to get into the right mindset.

It’s not about what you want. It’s about what the hiring organization wants.

It’s not about what you are interested in. It’s about what the hiring organization is interested in.

It’s not about what looks good to you. It’s about what looks good to the hiring organization.

So take the time to go over the job description carefully. Understand what the hiring organization wants. Pick up essential keywords.

Use this understanding as a starting point and create the resume with that in mind. See your resume from the hiring organization’s perspective: include what creates the right impact, and discard what detracts from the right impact.

Include relevant sections such as contact information, professional profile, experience and work history, education, certifications, skills, and achievements.

Keep going back to what you have written, and look at it critically while asking yourself these questions:

  • Is it relevant?
  • Does it create the right impact?

Remember, you are not creating the resume for yourself. You are creating it for the hiring organization.

Remember that each organization wants to hire the best of the best. If your resume isn’t up to the mark or presentable, it wouldn’t matter how talented you are, you will get rejected.

Until the employer gets to meet you, your resume is all that they have that tells them about you.

A talented candidate can get rejected because of a bad resume.

Companies fall in love with resumes and hire people way out of their requirements.

Before the employer falls in love with you, they have to first fall in love with your resume.


Josh Fechter
Josh is the founder of Technical Writer HQ and Squibler, a writing software. He had his first job in technical writing for a video editing software company in 2014. Since then, he has written several books on software documentation, personal branding, and computer hacking. You can connect with him on LinkedIn here.