Best Product Documentation Software 2025: Reviews and Pricing
Looking for the best product documentation software? You came to the right place.
Product documentation is a comprehensive guide that helps users understand the features and functions. It can provide instructions for using the product or document how the product was created. It is also a way to familiarize the producers with the customer’s needs and expectations from the product.
It is also referred to as technical documentation when intended for the development team rather than end users. In this case, it can include product requirements, architecture diagrams, creation, and user manuals.
Documenting products, their usage, and their specifications has become a prerequisite for almost every business. However, creating product documentation manually is a puzzling task as it consumes a lot of time and effort. Using documentation software can help you with this matter.
This blog post will explore the best Product Documentation Software available in 2025. So, let’s get into the article.
Best Product Documentation Software 2025
When it comes to creating and managing product documentation, businesses have many software options. But not all of them are the best. Choosing the best choice among too many available options is daunting.
To make the right decision, you need to keep the following aspects in mind:
- Take a look at how many users in your company use the software. Most software solutions charge per user. If you have a large team, the cost of the software can add up quickly.
- Consider the automated features a product documentation system is providing. If you are looking for a system to help you manage your content, choose one that offers this feature.
- Ease of use should be a top priority for your team. The software you choose should be easy to learn and use so that you can get the best out of it.
- Check out the software’s integration options. It is imperative that the software you choose can integrate well with your existing tools and workflows, like your content management system (CMS), customer relationship management (CRM) system, project management tool, or analytical tools.
- Don’t forget to review the software’s collaborative features. If you are looking for a system that will help you work with other team members, choose one that offers good collaboration features.
Now you know how to choose the best product documentation software, let’s move on to the best options in the market. The following are some of the best software solutions you can use to document products that are available in 2025:
1. Document360
Document360 is a comprehensive software that offers all the features you need to create, manage, and publish product documentation. It is also one of the best software documentation tools. It comes with a rich user interface that makes it easy to use. It is a knowledge-based portal that helps you create a searchable knowledge repository. You can use it to generate help articles, user manuals, release notes, and more. The best part is that it integrates well with many popular tools, such as help desks, commenting, analytics, and chat products.
It allows you to employ online user guides to help users learn how to use your product. You can also use the software to create interactive product demonstrations, video tutorials, and FAQs. The software also offers FAQs and forums to help users troubleshoot common problems.
If you are looking for comprehensive product documentation software, Document360 is an excellent option. It offers a good number of automation features that can help you manage your content. The software is also easy to use and integrates well with other popular tools.
Document360 Key Features
- Document360 offers the following features:
- Rich user interface that is easy to use
- Comprehensive content management features
- Maintain several versions of a document
- Integrates well with popular tools
- FAQs and forums to help users troubleshoot common problems
- Offers a preview of a document before publishing it
- Enables you to view the difference between the two versions of an article or document
- It allows you to make the most out of SEO by customizing your content metadata
Document360 Pricing
This software solution offers the following pricing plans:
Professional Plan
Designed for small businesses getting started with knowledge base management. Includes core documentation tools and analytics. Pricing available upon request.
Business Plan
Ideal for growing organizations needing advanced collaboration features, integrations, and more user capacity. Pricing available upon request.
Enterprise Plan
Built for large teams requiring enterprise-grade security, SSO, and advanced workflows. Pricing available upon request.
Custom Plan
For organizations with complex or large-scale requirements, Document360 offers a fully customized plan — contact their sales team for a tailored quote.
2. Helpjuice
Helpjuice is a technical documentation software that offers comprehensive product documentation features. It provides a solid knowledge base that makes it easy to create and manage your content. You can use the software to create help articles, user manuals, release notes, and more. It also lets you create online documentation, such as user guides, to help users learn how to use your product.
A robust knowledge base helps you keep your content organized and easily searchable. This knowledge management tool also enables you to train new hires by providing contextual details. Boosting customer satisfaction is easy with Helpjuice, as you can quickly create and publish solutions to common problems. The software also offers a wide range of collaboration features that allow you to work with other team members.
The software is also one of the top software documentation tools for customer support. It offers a wide range of features that can help you provide better customer support.
Helpjuice Key Features
Some of the key features offered by Helpjuice are:
- The search engine of Helpjuice is well-built and enables you to find the right answer quickly
- Offers customizable templates and themes that help you create professional-looking documents
- It helps you keep your content well-organized with its powerful knowledge base features
- Allows you to work with other team members and collaborate on documents
- Enables you to create and publish solutions to common customer problems quickly
- The analytics feature enables you to track customer requirements and the need for improvement in content
- Outstanding customer support
- Multilingual support assists in global reach
Helpjuice Pricing
This software solution offers the following pricing plans:
Knowledge Base Plan
This plan is for small businesses and supports four users. The price of this plan is $249 per month.
AI-Knowledge Base Plan
This plan is for businesses that are expanding and support 100 users. The price of this plan is $449 per month.
Unlimited AI-Knowledge Base Plan
This plan is perfect for large enterprises since the plan offers unlimited users. The price of this plan is $799 per month.
3. Atlassian Confluence
Atlassian Confluence is a product documentation software that lets you create and publish product documentation. It is an outstanding collaboration tool that can promote better communication among team members.
The software offers a wide range of upgrades to help you create and manage your product documentation. It can organize your documents by planning content, blogs, and pages. You can also make a glossary of terms or add images and videos to your documentation.
Confluence provides various templates you can use to lay out your ideas more effectively. You can also create templates to match your needs. By integrating this software with tools, you can offer a better user experience. You can customize Confluence with multiple apps to improve productivity. It supports iOS and Android so that you can keep an eye on your work while on the go.
Here you can check the best practices for Confluence.
Atlassian Confluence Key Features
Some of the key features offered by Atlassian Confluence are:
- Advance search, labels, and page hierarchy to help you quickly find the correct information
- Easily create and manage product documentation with its sophisticated features
- Drag-and-drop interface makes it easy to add images, videos, and tables
- iOS and Android support for working on the go
- Customizable templates and themes to create professional-looking pages
- Integration with other Atlassian products, like Jira software, Jira service management, and Trello
Atlassian Confluence Pricing
This software solution offers the following pricing plans:
Free Plan
This plan is for small teams of up to 10 users. It includes unlimited pages and spaces, basic templates, access to integrations/apps, and up to 2 GB of file storage.
Standard Plan
This plan is for teams needing more collaboration and control, supporting up to 150,000 users on one site. It offers 250 GB of storage, guest access, advanced permissions and analytics, and costs US $5.42 per user/month (when billed annually).
Premium Plan
Designed for larger organizations, this plan includes unlimited storage, advanced admin controls, unlimited automations, 24/7 support, 99.9% SLA, and costs US $10.44 per user/month (when billed annually).
Enterprise Plan
Built for global organisations with extensive scale, security and compliance needs. Includes multiple sites (up to 150), cross-product analytics & data lake, 99.95% SLA, and pricing is available upon request.
4. Notion
Notion is a product documentation software that is simple yet efficient. The software lets you write and share your ideas with team members collaboratively. You can also use it to create and manage product documentation.
It offers a wide range of features that can help you improve your product documentation. You can easily create and manage product documentation with its sophisticated features. It also provides various templates that you can use to lay out better ideas. You can also create templates to match your needs.
Notion is also customizable with multiple apps that can help you improve productivity. Creating dashboards, website docs, or systems is pretty convenient as you just need to drag-and-drop the desired app. Notion also provides live chat support for communicating with team members. It supports iOS and Android, so you can keep an eye on your work while on the go.
Notion Key Features
Some of the key features offered by Notion are:
- Collaborative writing with team members in real-time
- Export PDFs in bulk or individually
- iOS and Android support for working on the go
- Provides a template gallery that you can use to get started quickly
- Can integrate with other tools you might be using, like Asana, Jira software, Google Drive, and more
Notion Pricing
This software solution offers the following pricing plans:
Free Plan
This plan is for individuals and small projects — it’s free forever. It includes unlimited pages and blocks for personal use, and up to 10 guest collaborators.
Plus Plan
This plan is for small teams needing more collaboration and storage. It costs $10 per user/month when billed annually (or $12 billed monthly). Includes unlimited file uploads, up to 100 guest collaborators, and 30-day page history.
Business Plan
This plan is for growing organizations that need advanced collaboration, security, and admin controls. It costs $18 per user/month when billed annually (or $20 billed monthly). Includes private teamspaces, advanced permissions, SAML SSO, and bulk PDF export.
Enterprise Plan
This plan is for large organizations with complex needs. Pricing is customized and available on request. Includes advanced security and compliance features, audit logs, dedicated success manager, and enterprise-grade support.
5. Paligo
Paligo is a product documentation software tool you can use. It is an end-to-end platform that can help you create, manage, and publish product documentation. The software is designed to make your life easier when it comes to the product documentation.
You can use Paligo to create product manuals, user guides, reference cards, and more. Topic-based authoring makes it easy to structure and organize your product documentation. You can also save time by creating smart content that you can reuse in different documents.
Paligo also offers various collaboration features that you can use with team members. It supports multiple languages, so you can easily create documentation in various languages to reach out to more people. With this online software, you can organize and categorize documents in multiple categories. You can also create a table of contents to quickly find the information you need.
The software also offers a publishing feature that you can use to publish your product documentation on the web. You can also create a website for your product documentation with Paligo. It offers a Powerful editor with various features to make it easy to create documentation. You can also use the editor to correct errors and problems in your documentation quickly.
Paligo Key Features
Some of the key features Paligo offers include:
- Topic-based authoring
- Development of smart content that you can reuse in different documents
- Collaboration features enable better communication among team members
- Multiple languages support help you create documentation in various languages
- Organize and categorize documents in multiple categories
- Create a table of contents to find the information you need easily
- Publish product documentation on the web
- Conveniently manage complex articles by creating multiple versions and variants.
Paligo Pricing
Paligo offers three plans. One is for professionals, one is for businesses, and one is for enterprises. You can customize the payment plan to fit your requirements. The payment is also according to the features and services you want. You can contact the company for more information.
6. ProProfs Knowledge Base Software
ProProfs knowledge base software is a cloud-based solution that you can use to create, manage, and publish your product documentation. You can develop a comprehensive knowledge base for your products with this software. You can also create internal documentation for your team using this software.
This software provides you with templates and tools to help you create product manuals, user guides, how-to articles, and more. You can also develop documentation from scratch with this software. The software also offers various collaboration features to help you work with team members.
It is one of the best software documentation tools, allowing you to import external documentation into the software. You can also export your documentation into different formats to share with others. The software offers a powerful editor that you can use to correct errors and improve the quality of your product documentation.
ProProfs Knowledge Base Software Key Features
Some of the key feature this software offers to include:
- Collaboration features to help you work with team members
- Import external documentation into the software
- Export your documentation into different formats
- Powerful editor to correct errors and improve the quality of your product documentation
ProProfs Knowledge Base Software Pricing
It offers the following three plans:
Free Plan
A free-forever plan available for up to 25 pages, with one author included.
Business (Paid) Plan
Designed for growing organisations needing multiple users/authors and advanced features. Pricing is based on authors and billed annually; for example, starting around US $30 per author/month for the Essentials tier.
Premium / Enterprise Plan
For large teams or enterprise needs (e.g., SSO, white-labelling, dedicated account manager). Pricing is custom and requires contacting the vendor.
FAQs
Here are frequently asked questions about documentation software:
What is software product documentation?
Software product documentation is a written or electronic guide that helps users understand and use a software product. It typically includes installation instructions, user guides, release notes, and other information. The purpose of software product documentation is to help users install, use, and troubleshoot the product.
Which tool is used for documentation?
There are numerous software documentation tools or product documentation tools available. Some popular ones include Document360, Helpjuice, Notion, and Paligo. You can research these tools and select the one that best suits your needs.
How much does documentation software typically cost?
Pricing for documentation software varies depending on the provider, features, and scale of use. Many platforms offer tiered pricing models—from free or low-cost starter plans for small teams to enterprise plans with advanced compliance, security, and integration options. Some vendors also provide custom or project-based pricing for organizations with specific requirements.
What factors should I consider when choosing documentation software?
When evaluating documentation tools, focus on core functionality, integration capabilities, and access control. Also consider scalability, feedback and analytics features, and the quality of customer support and onboarding assistance. Selecting software that aligns with your team’s size, workflow, and documentation goals ensures better long-term efficiency and collaboration.
What trends are shaping modern documentation software?
Recent trends include the rise of collaborative and cloud-based tools, real-time synchronization, and features designed for remote teams. Modern platforms also integrate Open APIs, code documentation support, and version control systems for developers. Many now include screen recording and video collaboration tools to make content creation more interactive and accessible.
What types of documentation can these tools create and manage?
Documentation software can produce a wide range of content, including API and developer documentation, end-user guides, system manuals, installation and troubleshooting guides, and training materials. Managing these within a single platform helps maintain consistency, simplifies updates, and ensures a cohesive user experience across all documentation types.
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