Josh Fechter

Josh is the founder of Technical Writer HQ and Squibler, a writing software. He had his first job in technical writing for a video editing software company in 2014. Since then, he has written several books on software documentation, personal branding, and computer hacking. You can connect with him on LinkedIn here.

10 Best Business Continuity Software 2022

A business continuity management software helps companies identify risks, conduct business impact analyses, improve organizational resilience, and implement policies and procedures to minimize the impact of possible disruption. Digital platforms such as business continuity management help companies to continue operating as normal in the event of unforeseen circumstances such as power outages, cyberattacks, and floods. These platforms not only provide a solution but also offer a complete plan of action...

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XML vs DITA: What’s the Difference?

XML is a text-centric markup language derived from Standard Generalized Markup Language (SGML). Making the move to structured authoring with XML offers many benefits for documentation departments. However, moving from an unstructured authoring environment to a structured authoring environment requires effort and resources, is time-consuming, and can be expensive. DITA is an XML-based open-standard architecture for document representation. DITA can help with making the move to structured authoring. If you’re...

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What is Single Source Authoring?

Do you want to know what single-source authoring is and why it is considered the best practice? You are at the right place. In this article, we cover everything from the explanation of single source authoring to its history, features, and uses.  What Does Single Source Authoring Mean? Single source authoring is a disciplined and efficient methodology used by a technical writer to increase the reuse of existing content instead...

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What is XML Authoring?

XML authoring refers to the use of XML for authoring technical documentation, books, and other types of technical publications and documents. XML authoring differs from today’s dominant authoring paradigm, which is desktop publishing. Documentation departments can increase productivity and realize significant cost savings by switching to structured authoring with XML. If you’re interested in learning more about XML authoring via video, then watch below. Otherwise, skip ahead. What is XML?...

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12 Best Business Continuity Plan Templates

Business continuity managers and IT teams use a Business Continuity Plan (BCP) document to lay out plans for operating enterprises in the face of calamities like severe weather, forced building evacuations, power outages, etc. It identifies operational areas, resources, and recovery plans with assigned individuals that have a significant business effect. To make your own, use the free business continuity plan template. You can never be too prepared for a...

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Best Technical Writing Metrics to Track

What you track is what you focus on. That is why it is important to select the right technical writing metrics. You can track technical writing metrics that focus on quantity and those that focus on quality. Furthermore, technical writers and their managers need to track different technical writing metrics. Quantitative Technical Writing Metrics The following is a list of quantitative technical writing metrics you can track to increase and...

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What is Darwin Information Typing Architecture (DITA)?

DITA, or Darwin Information Typing Architecture, is an open standard, end-to-end architecture for Extensible Markup Language (XML) used for creating, structuring, and delivering technical information in different forms. In the beginning, IBM developed DITA to reuse the content in product documentation in an efficient manner. But later, in 2004, IBM donated its DITA work to the Organization for the Advancement of Structured Information Standards (OASIS) for further development and release...

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How to Test Documentation Usability

Documentation is part of your product, whether your product is hardware or software. The success of your product depends on the user experience.  The user experience depends in part on the usability of the documentation. It is possible to wait until publishing to see if your documentation solves your users’ problems. However, a much more practical and proactive approach is to test the documentation’s usability prior to publishing. Testing documentation...

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Best Technical Writing Books 2022

Whether you are an aspiring technical writer, a technical writer who is new to the field, or an experienced technical writer, books on technical writing written by experts can help you learn new skills and grow in your career. There are other avenues for learning about technical and professional communication such as technical writing courses and training. However, books offer the following advantages not found in other avenues of learning:...

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What is a Subject Matter Expert (SME)?

A subject matter expert or SME is an expert or authority in their field. In the organizational context, a subject matter expert is an authority on a specific area, practice, process, hardware, software, or technology. An organization with multiple divisions and departments can have several subject matter experts within each division and department. To learn more via video, then watch below. Otherwise, skip ahead. Examples of Subject Matter Experts Here...

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How to Optimize a Technical Writer LinkedIn Profile

Want to optimize your technical writer LinkedIn profile for better visibility? No worries. We have got your back. LinkedIn is the most famous professional networking platform worldwide, where the objective is to build connections and market your skills to a broader audience. Many recruiters and hiring managers turn to LinkedIn for additional information about potential job candidates. Therefore, creating an eye-catching, optimized LinkedIn profile that helps you stand out in...

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How to Optimize a Grant Writer LinkedIn Profile

Are you looking to optimize your grant writer Linkedin profile? Well, look no further. A grant writer writes grant proposals on behalf of an individual or an organization. Grant writers have a background in writing, research, and/or fundraising. They prepare proposals that seek funding from government agencies, foundations, and nonprofits. Grant writers also handle the grant-seeking process from start to finish. This includes developing relationships with potential funders, researching funding...

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How to Optimize a Proposal Writer LinkedIn Profile

Are you looking to optimize your proposal writer Linkedin profile? Well, you’ve come to the right place. A proposal writer is someone who writes proposals for clients and companies. They are experts in their field and have a lot of experience writing proposals. Proposal writers work for companies that provide services to other businesses. They may also work for non-profit organizations or government agencies. Proposal writers have a college degree...

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How to Optimize a Knowledge Manager LinkedIn Profile

Are you looking to optimize your knowledge manager LinkedIn profile? Well, you’ve come to the right place. Founded in 2002, LinkedIn is the world’s largest professional network with over 830 million members in 200 countries and regions. It helps businesses and individuals connect for opportunities, grow their careers, and learn new skills. The platform also allows users to post content, join groups, and engage in discussions. LinkedIn provides a variety...

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How to Optimize a UX Writer LinkedIn Profile

Want to optimize your LinkedIn profile to look like a professional UX writer? You came to the right place. LinkedIn is the biggest business-oriented networking platform geared towards professionals. Its evolution has been impressive to notice, and the website now boasts more than 740 million members in over 200 countries. A whopping 87% of employers and recruiters use LinkedIn on a regular basis to find candidates, and to date, companies...

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Best Knowledge Management Tools: Reviews and Pricing

Looking for the best knowledge management tools? Then you came to the right place. Organizational knowledge is a critical asset. Knowledge management tools help safeguard this asset and make it available to every employee. Easy-to-use and effective knowledge management tools foster a culture of knowledge transfer and sharing, which leads not only to knowledge retention but also to knowledge creation. Knowledge management tools are, therefore key to the success of...

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Top Technical Writing Portfolio Examples 2022

Are you looking for technical writing portfolios to help inspire you? You came to the right place. Technical writing portfolios provide proof of your qualifications. However, creating a great tech writing portfolio is quite challenging since there is a lot to consider. You should know how to communicate the complex work you do, show your technical writing projects in an interesting manner, and demonstrate your work samples, no matter if...

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How to Write a Knowledge Manager Resume

Are you applying for a knowledge manager job and need to create or fine-tune your resume? You’ve come to the right place! In this article, we have collected all information that you need to create the perfect knowledge manager resume or fine-tune an existing one. Organizational knowledge is a vital asset. Organizations rely on knowledge management to safeguard this asset and create a knowledge-sharing culture that benefits employees and the...

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How to Write a UX Writer Cover Letter 

Technical Writer HQ’s career guides help you step ahead into the UX writer career. This article shares an in-depth overview of creating a winning UX writer cover letter. In addition, you will find compelling examples and a template to create an outstanding UX writer cover letter.  What is a UX Writer Cover Letter? A UX (user experience) writer’s cover letter is a powerful tool that adds more strength to your...

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20+ Software Documentation Examples to Inspire You

Examples of good software documentation can help technical writers, programmers, software engineers, and relevant stakeholders develop documentation that helps internal teams and external users succeed. Software documentation is a type of technical documentation that is an essential part of a software product. Without good software documentation, users face difficulties in making the best use of software products, and developers and programmers who work on developing and updating software can face...

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How to Become a Medical Writer without Experience

Are you wondering how to become a medical writer? Then, this is a great article for you. Becoming a writer in the healthcare industry is a flexible and rewarding job where you offer medical writing services to appropriate target audiences, such as patients, healthcare professionals, and the general public, to achieve certain objectives. Medical writers work for government agencies and companies in the pharmaceutical industry to write, edit, or communicate...

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What Does an Entry-Level Medical Writer Do?

Are you interested in starting out your career as an entry-level medical writer? There is no cookie-cutter path to becoming a medical writer. Across the United States, medical writing professionals come from different backgrounds. What all of them have in common is that they have the knowledge and skills required to enter and excel in the medical writing field. The demand for medical writing is increasing at a rapid pace...

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How to Write a Medical Writer Resume

Interested in learning how to write a medical writer resume? Then, you have come to the right place. You may have exceptional writing skills and helped healthcare and pharmaceutical companies in managing their documentation. Now that you are applying to a different medical writing job, you need to prepare a convincing resume for your prospective employer. To help you with this matter, here is the ultimate medical writing resume guide....

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What is a Knowledge Management System?

A knowledge management system is a set of policies, procedures, and tools that organizations use to implement effective knowledge management. Modern knowledge management is implemented through dedicated IT-based software systems optimized for the capture, organization, storage, and sharing of knowledge. What is the Purpose of a Knowledge Management System? There are three types of knowledge: Tacit Knowledge: The knowledge acquired through experience. A person may not be consciously aware of...

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Medical Writer Interview Questions

Are you preparing for a medical writer interview? You’ve come to the right place. Medical writers play a crucial role in the medical writing industry. They produce or assist with the production of technical, informative, educational, or promotional medical content. The specific jobs that medical writers do depend on their background, expertise, skills, and area of employment. The job interview is a critical part of the hiring process. Even though...

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What is Grant Writing?

Grant writing is the practice of applying for financial assistance from a trust, fundraising foundation, government department, or agency. It is also referred to as a grant submission or grant proposal. Whether you are trying to get a foot in the door for your new startup or boost your established business, you need funding. Grants are an excellent source of financing for companies and organizations, as they provide free money...

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What is Business Writing?

Business writing is a communication channel companies use to communicate with their internal and external audience. It includes emails, memos, letters, reports, and marketing materials. The primary purpose of business writing is to inform or persuade the reader to take action. It offers comprehensive information to customers, clients, suppliers, and other business partners professionally. Business writing needs to be clear, compelling, and free of errors. Types of Business Writing The...

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What is Proposal Writing?

Proposal writing is a document that outlines a plan of action, request for funding, or proposal of an idea. Proposal writing can be used in various settings, including business, academia, and government. In each case, the goal is to present a clear and concise plan to convince the reader to approve the proposal. It offers comprehensive information about the project an organization wants to implement. It outlines the process and...

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Best Document Management Software 2022: Reviews and Pricing

Whether you are running a small business or a large enterprise, an electronic document management system (EDMS) can help you manage all your documents and go paperless. Some features are common to all document management software, such as collaboration, file storage, secure sharing, robust search, access control, and security. In addition to common features, each industry or commercial sector has its own particular needs. For example, Software developers need to...

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Best Grant Writing Degree 2022: Reviews and Pricing

Do you want to take your grant writing career to the next level? You’ve come to the right place! Most organizations prefer grant writer candidates with a bachelor’s degree. There is no doubt that degrees have a lot of credibility in the job market. A degree demonstrates dedication to completing an extensive curriculum that requires a significant amount of time and effort. Dedication, the ability to learn, and the ability...

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What is Software Documentation?

Software documentation refers to all the technical and written documentation related to a software product that is: Developed to assist and document the software development process, and Created to help end-users make effective use of the software. Types of Software Documentation Software documentation is technical documentation that can be categorized into two main categories: Developer documentation: used to document software requirements, design, architecture, and source code. It is created by...

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What is the Average Senior Technical Writer Salary?

The work environment and the pay scale are the biggest factors for any job position. However, as documentation, manual guides, and technical writing become an integral part of the sales funnel, senior technical writers gradually dominate the industry. And their senior technical writer salary directly reflects this increase in responsibility. The job nature is progressive and comes with great incentives. So people, especially software and data engineers or anyone with...

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Content Strategist Interview Questions

Looking for the best content strategist interview questions? You came to the right place. Hiring for strategic jobs is difficult—it is neither as easy nor straightforward as hiring for other skill-based professions. If you’re seeking a strategic thinker that understands content strategy ideas and best practices. If you don’t ask the right questions, it’s all too easy for applicants to fake their way into a content-strategy job by stating what...

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What is Medical Writing?

Medical writing is a profession dedicated to communicating scientific and medical information to appropriate target audiences, such as healthcare professionals, regulators, patients, and the general public, to achieve certain objectives. A medical writer, also called a medical communicator, is a professional who produces a range of scientific documents describing research results, product use, drug- or disease-related educational or promotional literature, publication articles, content for healthcare websites, health-related magazines, or news...

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What is the Average Medical Writer Salary?

With the current trends towards reports and publications of scientific research results, the medical writers are in demand now, making the medical writer salary quite competitive. Medical writing is the science of communicating scientific and medical information to a broad range of audiences. Contract research organizations (CROs), communications agencies, academic institutions, and pharmaceutical companies hire medical writers, or medical communicators, to prepare various medical documents for regulatory submissions. The job...

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What Is the Average Senior Medical Writer Salary?

What is the average senior medical writer salary? The average salary a senior medical writer gets is different everywhere, depending on various factors. The demand for medical writing is growing at a rapid pace in the pharmaceutical and healthcare industry. Medical writing involves developing and producing documents that deal with medicine or healthcare in particular. It demands an understanding of medical science and an aptitude for writing. Medical writers, also...

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What Does a Freelance Medical Writer Do?

A freelance medical writer works on contract with clients to detail, write, and share research that plays a significant role in improving health conditions and saving lives. Their duties and opportunities evolve, whether they prepare refereed journals reporting on a clinical trial, advertise innovative devices, educate healthcare experts or lay audiences about novel treatments, or craft grant proposals for funding new research. Freelance medical writers grow from positions in other...

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Grant Writer Interview Questions

Are you preparing for a grant writer interview? You’ve come to the right place. A grant proposal is part of the application process for securing financial grants from the federal government or other grant-awarding institutions. Grant writers create grant proposals or grant applications and play a key role in securing financial grants for their organizations. The interview is a critical part of the hiring process. Even though the educational background...

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17 Business Proposal Examples to Inspire You 

Sales generation and winning more businesses are a core part of business success. To get more leads and sales, every company must know how to draft an effective business proposal to persuade the clients to buy from you.  With a good proposal, you can sell more. The way you write the business proposal can determine your company’s fate- either you win a new business or lose a potential client. The...

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What is the Document Development Life Cycle?

For any business to prosper and grow progressively, it is crucial to document every stage of product development and acquisition. This is why each document creation involves a systematic process. Unfortunately, while most technical writers are subject matter experts, some might not understand the document development lifecycle, which can be disastrous for the business. The complete life cycle involves a series of tasks, including proper layout, technical writing, editing phase,...

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What Does a Content Strategy Manager Do?

A content strategy manager leads the content strategy team at an organization. The team is comprised of content strategists. The content strategy team collaborates with the UX design team, product managers, and other stakeholders to develop effective content strategies. Content Strategy Manager Role Businesses produce multiple types of content including blogs, ebooks, guides, infographics, newsletters, podcasts, social media posts, videos, webinars, web pages, and whitepapers. The purpose of the content...

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What is Content Strategy in UX?

Content strategy is part of the overall strategy of a business. Its purpose is to achieve business goals. The purpose of User Experience or UX is to satisfy user needs through meaningful content, utility, and ease of use of products. Content strategy provides insights that are essential for the UX design process These insights enable the creation of a smooth user journey. Good content strategy leads to good UX design,...

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Senior Technical Writer Job Description

A senior technical writer helps companies communicate technical concepts and complex product information to their users by creating technical guides, product descriptions, and documentation. Hiring a senior technical writer adds more value to your technology company and further helps your customers understand your complex products. A strong job description is fundamental to hiring a competitive senior technical writer who meets the organization’s required skill set.  Your senior technical writer job...

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The Best Content Design Books

Many avenues for learning are available to content designers who want to hone their craft and excel in their field. These include on-the-job training, courses, training programs, and certifications. One of the best sources of insight and expertise that is available for content designers is books written by leaders in the field. In this article, we will cover the best books on content design that you can find in 2022....

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Essential Knowledge Manager Skills 2022

An organization’s knowledge management (KM) strategy is one of the pillars of its overall business strategy. And the person responsible for playing a major role in the development of this strategy and implementing it is the knowledge manager. Knowledge managers are responsible for safeguarding organizational knowledge, capturing tacit knowledge and converting it into new knowledge, and creating a culture of knowledge sharing that ultimately has a positive impact on the...

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How to Become a Proposal Writer Without Experience

Want to become a proposal writer? Then this article is for you. Proposal writers help businesses find clients and thrive. Many companies rely on proposals to form professional relationships and find business, and proposal writers are responsible for creating these documents. A proposal writer is a professional who drafts proposals for businesses, government agencies, and nonprofit organizations. There are many types of proposals, and many present ideas for contracts or...

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40 UX Writing Examples to Inspire You

With a lot of competition in the online market, UX writing examples are nothing less than a blessing for user experience writers. UX writers and content strategists know that a few words on a page can make a significant difference to their customer’s opinion of the brand. Getting your UX writing right will help you stand out from the rest and give your digital products the best possible platform. In...

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Knowledge Manager Job Description Examples

Organizational knowledge is a vital asset. Tacit knowledge, which is the expertise, experience and ‘know-how’ individuals bring to the organization and also the collective experience of groups of individuals, is often not quantified. Organizations rely on knowledge managers to capture tacit knowledge, safeguard intellectual capital and create a culture of knowledge sharing that benefits employees and the business’s bottom line. Professionals with a knowledge manager job title head a knowledge...

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Best Knowledge Base Examples 2022

Are you looking for the best knowledge base examples? Helping your users learn about your product is an important yet tricky job. Knowledge bases act as one of the most effective tools to answer your customers’ questions, which reduces pressure on your support team and enhances the user experience as a result. But many find creating a comprehensive knowledge base challenging since it demands significant research and planning. In this...

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7 Google UX Writer Interview Questions

Walk with confidence into your interview by preparing for these common Google UX writer interview questions. The UX writing interview is intimidating, when it comes to tech giants like Google, Microsoft, Amazon, Apple, or Facebook in particular. To achieve success, it is important to prepare for the interview by going over some common questions and their possible answers. So, you should practice various Google UX writing interview questions ahead of...

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What Does a Knowledge Manager Do?

A knowledge manager ensures everyone in the organization has the information they need. A knowledge manager helps to create the processes and structures through which knowledge is recorded and shared. Knowledge managers work with key stakeholders, inside and outside the organization, to optimize the management and use of organizational knowledge. Whether you like to call them knowledge ninjas or wisdom warriors, knowledge managers are becoming increasingly important for organizations. They...

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What is the Average Knowledge Manager Salary?

The knowledge manager salary range in the US, according to estimates from Glassdoor, is $41,000 to $224,000. According to salary estimates from Zippia, the national average salary for a knowledge manager has risen from $86,600 in 2014 to $111,000 in 2022. The salary estimates vary depending on a number of factors such as experience, location and industry. The requirement for knowledge manager jobs is expected to increase by 11% on...

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What is Knowledge Management?

Knowledge management is the identification, organization, storage, distribution, and effective use of knowledge. Knowledge management is both a discipline and a process. The discipline deals with implementing knowledge management systems and knowledge management strategies in organizations. The process is the way in which a business manages knowledge. The exact knowledge management process may vary from one organization to another. What are the Types of Knowledge? The definition of knowledge management...

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What Does a Freelance UX Writer Do?

Companies are looking for a freelance UX writer to an increasing extent who can transform complex conceptual ideas into simple and easy-to-understand content for customers and stakeholders. If you have a writing background but are looking for a flexible career option, freelance UX writing is an excellent choice. This career enables you to become your own boss and work from anywhere. To put it another way, you can turn your...

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UX Writer vs Technical Writer: What’s the Difference?

What’s the difference between a UX writer and technical writer? You’re likely here to know who you should hire, and – if you are a writer, decide which job is right for you. In today’s digital world, technology is a part of our everyday life, so we depend on gadgets, smart devices, and software. This is where UX writing and technical writing helps us in their own ways. Here, we...

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Best Content Strategist Portfolio Examples

Are you looking for content strategist portfolio ideas? Perhaps you’re a newbie content strategist looking for your first job. You want to create a reputation for yourself in the field of content strategy, which includes building an excellent portfolio. Whether you’re beginning from zero or revitalizing an established portfolio, there are a few ground principles to keep in mind. In this blog post, we’ll walk you through 10 content strategy...

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HR Document Management Best Practices 2022

HR document management best practices are a collection of human resources organization processes that work at a universal level. No matter what technological systems and related tools you have for managing records, without these best practices in place, chances are the processes you implement to handle the life cycle of your documentation will go other than planned. Human resources document management includes managing company policies and employee documents to ensure...

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Best UX Writer Portfolio Examples 2022

Creating a good UX writer portfolio is quite challenging since there is a lot to consider. For example, communicating the complex work you do, representing your projects in an interesting way, and discovering how to showcase your work samples, whether you have a lot or few. Working your way through all this can cause stress. But, by good fortune, there are many examples of great UX portfolios that can give...

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Essential Content Strategist Skills 2022

If you’re enthusiastic about content development and management, you might want to learn how to become a content strategist to make money from your passion. It takes time to become a well-paid and in-demand content strategist. But, first, you will need to invest in yourself to obtain the essential qualifications, which will allow you to land clients that respect your work and pay you well. This thorough article will take...

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Best HR Document Management Software 2022: Reviews and Pricing

Looking for the best HR document management software? You came to the right place. Document management is necessary for the human resources department of any business. Without any tool or software, organizing data and various files is a daunting and time-consuming task. To digitally store all data and make it available for the HR department, you can use HR document management software. HR document management software makes it easy to...

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Best Product Documentation Software 2022: Reviews and Pricing

Looking for the best product documentation software? You came to the right place. Product documentation is a comprehensive guide that helps users understand the features and functions. It can provide instructions for using the product or document how the product was created. It is also a way to familiarize the producers with the customer’s needs and expectations from the product. It is also referred to as technical documentation if it...

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Best UX Writing Books 2022

Looking for the best UX writing books? Makes sense. Creating a great user experience for your website, app, and other digital products is essential to its success. And poor UX writing can make the product inefficient and frustrate the users. A UX writer has to capture the essence of what makes a good user experience and explain it in an easy way for your target audience to understand. This is...

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What Does a Content Strategist Do?

The core duty of a content strategist is to draft a strategy for content based on the company’s product, services, and business goals. A content strategist targets the end-user needs in preparing the strategies for content creation. The typical responsibilities of a content marketing strategist involve managing content marketing data to generate leads. In addition to that, content strategists are also responsible to analyze user engagement metrics by deploying various...

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Business Writing Principles for Better Writing

What are the best business writing principles for better writing? In the business world, you need good writing skills for success, and the application of business writing principles helps you succeed. Effective business writing is quite helpful for building the team, communicating with the audience, generating sales leads, and increasing the existing customer base. Also, business writing is different from other types of writing as it is action-oriented and addresses...

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How to Become a Content Strategist without Experience

A content strategist plans a strategy for content, designs the content, and publishes it on digital platforms. Mainly, they are responsible to plan such a content strategy that fulfills business goals and customer needs at the same time.  Becoming a content strategist isn’t hard if you are a skilled content writer with experience in storytelling, search engine optimization & creative writing, and social media & digital marketing. But, the skills...

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Information Architecture vs Sitemap: What’s the Difference?

Information architecture vs sitemap – are they the same or different from each other? At times, practitioners mix the concepts of information architecture (IA) and sitemap. While it is right that these concepts are related and the creation of IA is important for making a sitemap, both are still different. In fact, IA covers a lot beyond a sitemap. This article is devoted to the essence of information architecture and...

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English Teacher to Technical Writer: How to Transition

Teaching is a noble profession that involves helping students learn and grow. Going to work and teaching feels like a natural extension of your education. The feeling of inspiring those who have a lot to discover in the world and helping them to find their place in it is a remarkable experience. However, some teachers might feel the need to transition to a different career path at some point, especially...

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What is the Document Control Process?

The document control process is the workflow of your documents as defined by your company’s policies. But what is a process? The process is “a series of actions or steps taken in order to achieve a particular end.” A document control process ensures there is only ever one master version of each document present within a system, and that each document has a full version history associated with it. The...

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What Does a Google Technical Writer Do?

A Google technical writer creates user manuals, help articles, training materials, or any other type of documentation related to Google products. They are also responsible for maintaining and updating existing documentation. Writing, rewriting, and editing content are some of the primary tasks of a technical writer. They create unique content that suits the needs of their clients and attracts a vast audience. They work with different teams across the company...

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What Does a Freelance Technical Writer Do?

A freelance technical writer is a non-employee writer who converts complex and technical documents into clear, concise, and easy-to-understand language for a specific target audience. They must understand complex concepts and explain them in simple terms while ensuring that the content is accurate and error-free. By utilizing their writing skills, technical writers create various documents, including user manuals, help files, white papers, and training materials. They may also be called...

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Best Internal Knowledge Base Software 2022

An internal knowledge base is a library or a repository that carries data and information for an organization’s internal use. Internal knowledge bases are a great method to make information more accessible for employees. Generally, knowledge bases house FAQs, How-to guides, and tutorials. While, an internal knowledge base software is a tool that allows you to plan, create, organize and manage content for your audience. In this article, we are...

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Best Business Writing Courses for 2022

A business writing course provides a detailed guide on business writing skills that help you write useful and professional business documents. Good business writing induces effective business communication. With a business writing course, you can not just master the art of professional writing for business documents, but also help you portray your ideas more clearly and effectively in your writing. In this article, we are going to provide some online...

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Best Business Writing Examples 2022

Business workers use memos, business letters, progress reports, and newsletters to communicate professionally for internal and B2B communications. The format for these business writing examples varies according to the contents and information. While following the business writing rules assure effective communication throughout a business emperor. It is important to understand business writing types before deciding on the format for written communication. Business writing is majorly divided into four types that...

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What is Document Lifecycle Management?

Document lifecycle management is the series of processes that a document goes through from creation through archiving or destruction. For example, you’ve stumbled onto a document and aren’t sure if it’s the most recent version. Inquiring minds want to know if the document you’ve stumbled onto is valid and up to date. In this blog post, I detail the process that goes into managing that. What Exactly is the Document...

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Best Document Management Practices 2022

Are you seeking a better approach to keep track of all your documents? To keep things organized, use a centralized data repository, which allows you to store all of your files in a single system. Here are the twenty feature sets that asset managers should look for in a document management system. Document management systems (DMS) enable your company to store, organize, and distribute documents digitally, eliminating the need for...

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What is a Document Management System?

A document management system (DMS) is a system that receives, tracks, manages, and stores documents to decrease paper usage in document management processes. Most can maintain track of the multiple versions generated and edited by different users. In the case of digital document management, such solutions are based on computer applications. As the name indicates, the ideal definition of an effective document management system is a system or program that...

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Google Technical Writer Interview Questions

Google offers multiple positions every year including technical writers, UX writers, and many more.  And for most of you, working at Google as a technical writer is no less than a dream. Google receives applications from candidates who clearly understand the job description and fulfill the mentioned initial criteria to apply. To make yourself stand out from thousands of those applicants, make sure your CV/resume, experience, and skills resonate with...

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What Does a UX Writer Do? 

A UX writer researches users and accordingly drafts microcopies for digital products, like mobile applications, and websites. They draft microcopies according to gathered customer data to enhance user experience. Small pieces of text are microcopies. As the interface content is small and compact, thus such content is called a microcopy. Keep in mind that UX writing microcopies is not generic copywriting copies. Copywriting means writing copies to convert sales, while...

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What Is UX Writing?

Many people are familiar with technical writing in these times, but the same might be untrue for UX writing. And still, this new role within the design team has become of great importance, with an increasing number of companies wanting to include a UX writer in their product team. So, what is UX writing, and how does it adds value to the overall design process? Read on this article to...

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What is Content Design?

Content design is strategically addressing and solving the content needs of a product or project. It is a systemic process of understanding user needs, creating content based on insights, fine-tuning and implementing content, and incorporating feedback to improve the process. While many people mistake content design as simply producing quality written content, there is much more to it. It involves designing content that can serve diverse needs, and content designers...

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Essential Content Designer Skills 2022

The content designer role is multifaceted, and it is hardly shocking that the skillset it requires is changing dynamically. New entrants in the content design landscape often get confused when looking at job descriptions about what skills they need to build to become masterful content designers. Hence, in this article, we talk about the top essential skills you must have to succeed as a content designer and how you can...

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How to Write a UX Writer Resume [+Examples]

Are you in the job search process? And do you need to know how to write and format a UX writer resume to get your dream UX writer job? If you want your dream UX writing job, your UX writer resume must show your ability to improve the user experience for products and services to achieve business goals. Moreover, if you can focus on tangible improvements tied to metrics that...

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What is Knowledge Base Documentation?

Knowledge base documentation is unstructured and structured information in a digital system similar to that of a library or repository. The information stored in a knowledge base is either binary datum for the use of developers, and sometimes the data can vary. For some businesses, knowledge bases are not complex data structures, instead, these carry articles and how-to blogs to assist the customers with their issues. A conventional knowledge base...

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7 UX Writer Interview Questions and Answers

UX writers deal in microcopies and design. Their mandatory work responsibility is to analyze how they influence the users in digital workspaces. Good UX writers have exceptional portfolios. Exceptional portfolios are a privilege to secure better positions and prosper careers. But, as a newbie, it is relatively difficult to secure a job without a portfolio. So, what should you do as a UX writer newbie in such cases? Apart from...

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What is Document Version Control?

You’ve finally finished that all-day report you’ve been working on, only to discover that the document you were working on wasn’t the most recent version. At best, you’re irritated; at worst, you’ve missed a deadline and jeopardized the company’s reputation. This is where document version control comes into play. But what exactly is version control, and how can it help you and your employees? What Is Document Version Control? Version...

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What is Document Management?

Document management is the use of a computer system and software to store, manage and track electronic documents and electronic images of paper-based information captured through the use of a document storage solution. It is how your organization stores, manages and tracks its electronic documents. We can also define document management as the software that controls and organizes documents throughout an organization. It incorporates document and content capture, workflow, document...

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What Does a Content Designer Do?

A content designer is responsible for infusing digital products with meaningful content so that users have an easier time using the products and an overall satisfactory experience. Content designers collaborate with UX writers, product developers, graphic designers, and managers to ensure that the digital product has the necessary content at the right places and creates more value for the user. Content designers can work on websites, mobile and desktop applications,...

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What Does a Pharmaceutical Technical Writer Do?

A pharmaceutical technical writer prepares medical documentation such as instruction guides, precautions for medications, manuals, and reference guides. Pharmaceutical technical writing is a specialized field. It requires much more attention to prepare pharmaceutical documentation in comparison to writing any generic SOP document. In usual circumstances, chemists find it challenging to write tech documentation, and the same is the case with biologists and microbiologists. The dire requirement of medical documentation mirrors...

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What is the UX Writer Career Path?

UX writing is a fast-paced field full of exciting turns and twists with a successful career path. Perhaps you’re here because you’re a fresh graduate looking to dive straight into UX writing. Or maybe you are transitioning from a completely different role to UX writing. We have got a well-researched article for you on the career path of a UX writer. As user experience jumped in since the last decade,...

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Best Business Writing Skills 2022

Business professionals send emails, write reports, and compose proposals. These communication channels serve far better and more effectively when one has mastered business writing skills. A business writing document is a resolute piece of information that you use to deliver information to the reader concisely and effectively. Good business writing is a fundamental aspect of clear and effective communication in a business. Moreover, effective communication leads to self-realization and enhances...

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What Does a Google UX Writer Do?

A Google UX writer works to draft content that compliments the design and enhances the user’s experience by writing a copy that assists users in completing their tasks.   According to Google Careers, UX writers at Google use their words to acclaim the app design, so it results in a delightful customer experience. These words by UX writers help customers to fulfill their goals.   UX writers at google work collaboratively with...

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What is HR Document Management?

HR document management is the standardized and systematic management of all documents related to the Human Resource or HR department. HR document management ensures that approved document management standards are followed for document creation, review,  modification, issuance, and distribution. It also ensures that documents are stored safely and can be located and accessed easily when required, and proper security protocols are followed for preventing unauthorized access to sensitive documents and...

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What is Github Document Management?

Github document management refers to the management of documentation for software projects that are created and hosted on Github. You can use Github for private or open-source document management. What is Github? Github is a website that you can use to host the code for your software projects. To understand how it works, let’s look at an example. Let’s say you want to build software or an app. Your team...

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What Does a Document Manager Do?

A document manager heads the document management department at a company. As a document manager, you would lead the document management team, hire and train team members, oversee the development of company-wide document management systems, select tools for digital document management, and ensure company-wide compliance with approved document management processes. Members of your team would be responsible for document management of specific departments and projects. However, as a document manager,...

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What is Document Management Software Workflow?

Document management software workflow refers to the use of automated document workflows that are implemented through the use of specialized document management software. These workflows automate the collection, storage, management, editing, removal, and categorization of documents within an organization. What is the Workflow for Document Management in SaaS? Document management software workflow refers to the use of a system for the management of organizational documents for software as a service...

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What are Document Control Procedures?

Document control procedures are frameworks or guidelines that specify how to perform activities related to document control. What is Document Control? Document control refers to the profession and practice of ensuring that approved document management standards are followed for document creation, review,  modification, issuance, distribution, and accessibility. Document control is a key component of organizational risk management and quality management system. Document control procedures ensure that the information contained in...

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UX Writer vs Copywriter: What’s the Difference?

People often confuse a UX writer with a copywriter. These two are two different writing categories. Amazon, Google, Microsoft, and major tech companies have defined separate departments for UX writers and separate for copywriters. But what are these writers doing? How are they different from each other? Is UX writing a skill worth learning and enough to carry as a full-time career? UX is an advanced form of technical writing...

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Best UX Writer Skills in 2022

UX writing skill is often confused with copywriting. Copywriting is associated with marketing, while UX writing originates from UX design to enhance user experience. UX writing is a narrower field with a focused goal to improve user experience. A UX writer drafts error messages, product guidelines, and in-app texts. They are also responsible to coordinate with UX designers and make the overall experience seamless for product consumers. If you’re interested...

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What is Document Control Numbering?

Document control numbering is the use of a system for document numbering that allows you to create, store and then access documents in an organized manner. If you’re interested in learning more via video, then watch below. Otherwise, skip ahead. A Simple Document Numbering System The simplest form of a document numbering system is the file and folder names that we use on a daily basis. The purpose of the...

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What is Product Documentation?

Product documentation is the documentation that comes along with a product. This documentation contains the details of the product’s work, guidelines to use it, disclaimers, and other important details related to a product. Product documentation is a broad term and is not just meant for consumers’ use. Product documentation also covers the information for a product or service for internal organizational use. These documentation files include the product design, logic,...

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What is a Knowledge Base?

A knowledge base (KB) is a platform or a repository that stores information for customers’ use. The information provides answers to frequently asked questions, tutorials, troubleshooting solution guides, how-to articles, and instruction manuals. A business carries tons loads of information that a customer may require. It is tiresome to answer the same queries to the customers over and over again. In the meantime, good customer support and user experience are...

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How to Become a UX Writer without Experience

UX writing is a booming writing field. Did you notice how we can purchase groceries at home with online applications, communicate directly with equipment and machines and submit online cheques through digital platforms? Well, the words that appear on the screen serve as a great guide for you to perform these actions. UX writers write these screen texts and guides that allow you to navigate and perform an operation successfully....

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What is the Average UX Writer Salary?

A UX writer has an average annual income of $112,726 in the USA, according to Glassdoor. However, the UX writer salary varies according to the designation and the candidate’s experience. On a global level, a UX writer currently earns an average of $65k per year. However, according to the Bureau of Labor Statistics, UX writing is a complex field and falls under the technical writing category. Therefore, a UX writer earns more...

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What is Information Architecture?

A clean and arranged room is comfortable to live in. Similarly, a house looks clean when it is built on an architectural design. The arrangement is not just limited to practical life things. Organization and arrangement are necessary in the digital world. Digital information serves its purpose well when it’s organized in a readable manner. If you love to organize and arrange things around you and on your computer as...

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What is Document Control?

You’ve stumbled onto a document and aren’t sure if it’s the most recent version? Inquiring minds want to know if the document you’ve stumbled onto is valid and up to date. This blog post describes document control and how it helps you and your team trust the documents you work with. What is Document Control? Document control is a document management profession whose purpose is to enforce controlled processes and...

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What is the Average Document Control Manager Salary?

This article will discuss the various factors that determine how much a document control manager earns.  Let’s get started. Career Outlook for a Document Control Manager With some years of professional experience under their belt, document control managers can move forward to more serious roles. For example, they can progress towards a document controller role or become a document control specialist. After some more years in the role and managing...

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What Does a Document Control Coordinator Do?

A document control coordinator ensures that organizational documents are prepared, maintained, distributed, updated, and stored according to the organization’s document management standards. A document control coordinator is usually responsible for the documents related to a project or a department within an organization. Hundreds and even thousands of documents are generated in organizations every day. Without proper document control and management procedures, organizations may Lose or find it hard to track...

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Best Business Writing Tips in 2022

Business writing is a fundamental aspect of written communication in organizations. Schools and colleges are great to learn academic writing, but these institutes do not teach business writing skills. No matter whether you are a business student or not, you write emails, letters, and reports to communicate with work employees, customers, and investors. Hence, it is compulsory for a worker to have good business writing skills. Good business writing skills...

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What is Confluence Document Management?

Confluence Document Management refers to the use of Confluence for the computerized management of all types of documents including policies, manuals, presentations, and more. Confluence is a team workspace developed by Atlassian, an Australian software company. Confluence has many built-in features, and you can add additional features through 3000+ apps that are available on the Atlassian marketplace. Why Confluence? Confluence allows you to create a knowledge base for all your...

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Best Process Documentation Templates

Business processes and work operations take place daily in organizations. As the word “Organization” itself carries the word “organize”, you can imagine how the steps for a specific business process should be carried out in a sequence. This work arrangement is established through pre-defined outlines and document templates. When it comes to business processes, all steps of those operations are written and arranged in a detailed report. This process preservation...

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Best Business Writing Classes Online 2022

Clear communication and professionalism are a key to success in the business world. Business meetings, discussions, presentations, reports, each business process when done professionally brings fruits to the table. This clear and concise communication in a business is achieved with good business writing skills. Business professionals use effective business writing techniques to communicate with potential customers and to present business ideas to investors. Business writing is not simple ghostwriting, and...

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What is the Technical Writer Career Path?

Technical writing is a great opportunity to write and earn well, but only if you can keep the required skills up to date. As the world is evolving, so is the technical writing industry. This means that if you are a technical writer, make sure that you can keep yourself up to date with its terms and regulations. If you do so, there’s no doubt that you will land a...

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4 Types of Business Writing that Matters

Business writing varies on the basis of intentions and thus business documents differ in type. For example, a report shows progress on a certain operation, and an instruction guide provides instructions for a specific process. All business documents are not written in the same tone. A specific writing style is adapted as per the requirements and objectives of a business document. Business writing is a method of writing to professionally...

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Best Business Writing Books 2022

If you are a business employee, you write to communicate. You use communication channels including text messages, emails, newsletters, reports, memos, and proposals. But how do you know that your writing is effective and clear? Business writing books serve as a great help in achieving effective communication through establishing good business writing skills. What are the Best Business Writing Books? Business working professionals and writers have drafted books that provide...

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11 Best Grant Writing Classes 2022: Reviews and Pricing

The competition for grant money is fierce. With so many nonprofit organizations vying for each pot of funding, it’s essential to have a competitive edge to get the grant you need. One way to bolster your chances of success is by enrolling in one or more grant writing classes. Do you want to learn how to start writing more effective grant proposals? If yes, then this is the article for...

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How to Write a Great Grant Proposal Cover Letter

Although your grant proposal cover letter isn’t the most exciting part of the grant proposal, it’s still vital to get funding. The cover letter is the first contact point a potential organization or funder will have with your nonprofit project. It’s like going out on a date. Sure, looks aren’t everything. Nevertheless, if you utterly don’t care about how you dress, you’re making it harder for yourself. And just like...

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What is the Average Technical Writer Salary?

The technical writer salary range in the US, according to estimates from Glassdoor, is $40,000 to $156,000. According to salary data from Zippia, the national average salary for a technical writer has risen from $63,800 in 2013 to $73,700 in 2022. The salary estimates vary depending on a number of factors such as experience, education, location and industry. The annual growth rate for technical writer jobs is approximately 8%. The...

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What Does a Technical Writer Do?

A technical writer writes company documents such as instruction manuals, intermediate to end-user manuals, reference guides, operating procedure guides, white papers, and specialized product descriptions. Writers can work as documentation specialists, creating and updating company paperwork related to training and developing technical staff.   Technical writers may also write journal articles, occupational outlook handbooks, and other high-quality documentation, depending on their specific area of expertise.  Almost all the current global industries...

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What is a Technical Writer? Definition + Examples

Turning basic technical information into valuable technical content requires a broad set of skills. Professionals looking to make a career out of this would usually become technical content writers. However, the job description has diversified a lot. It brings up what a technical writer is in this day and age and some professional examples of the technical writer.  Despite being more complex than in the past, the technical writer’s job...

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How to Write a Technical Writer Resume [+Examples]

Interested in learning how to write and format your technical writer resume? You may have excellent writing skills and have helped companies in managing their documentation. You apply to different technical content writer jobs but receive no response. Then you take a glance at your resume format and realize it’s 2 pages long. And you know hiring managers toss out two-page resumes right away. So you sit down to write...

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5 Types of Technical Writing

From detail-oriented technical reports to extensively researched white papers, the examples of technical writing span dozens of industries and operations.  Additionally, this genre of content is so commonplace that we all come across several types of technical documents at every step of our life and career. It’s an expansive field, filled with countless niches of its own. However, for the sake of clarity, here are the 5 most prevalent types...

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What is Technical Writing?

Technical writing is one of those in-demand hard skills that will always stay relevant. From people who need help with their gadgets to engineers who need assistance with using industrial-scale machines – technical documents help everyone digest complex information. Regardless of who the audience is, technical information isn’t always so easy to comprehend. To that end, subject matter experts work to distill all that information into easy-to-understand content, which falls...

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How to Write Software Documentation in 7 Simple Steps

If you want to launch a software product from scratch and guide users to adopt it, then you’ll face challenging and unpredictable variables. The concept of software documentation emerged to keep everyone on the same page and make an otherwise overwhelming journey easier to navigate. Software development teams, testers, and users alike (and everyone else related to the project) need some guidance to help them with their goals. With adequate...

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How to Become a Technical Writer without Experience

If you enjoy writing about technical subjects and have a knack for condensing complex information, a career in technical writing might be for you. As a growing field, the demand for technical writers is at an all-time high. If you’re interested in this career path and would like to know how to become a technical writer, keep reading. In this guide, we’ll provide a crash course on becoming a great...

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Best Grant Proposal Budget Template to Win Grants

People creating a grant proposal often mistake the grant proposal budget for the organization’s operating budget. The operation budget details the expected income and expenses for the upcoming year, including direct and indirect costs. Grant budget ties to the funding project’s cost and the exact time the grant covers. Since the goal of a grant budget is to accurately outline the project’s benefits, research, and cost, people usually use a...

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12 Technical Writer Interview Questions and Answers

Technical writing demands an appropriate balance of practical experience, qualifications, and the right skillsets. Recruiters often find seeking a candidate that ticks all boxes difficult. To filter away unfit candidates, they leverage tricky technical writer interview questions. Apart from any preliminary assessment, the job interview can make or break a candidate’s shot at being hired. If you’re a job seeker with an interview lined up (or a recruiter who’s hiring...

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