GUIDE 2022

Best Product Documentation Software 2022: Reviews and Pricing

Looking for the best product documentation software? You came to the right place.

Product documentation is a comprehensive guide that helps users understand the features and functions. It can provide instructions for using the product or document how the product was created. It is also a way to familiarize the producers with the customer’s needs and expectations from the product.

It is also referred to as technical documentation if it is meant for the development team and not the end-users. In this case, it can include product requirements, architecture diagrams, creation, and user manuals.

Documenting products, their usage, and their specifications have become a prerequisite for almost every business. However, creating product documentation manually is a puzzling task as it consumes a lot of time and effort. Utilizing documentation software can help you out in this matter.

This blog post will explore the best Best Product Documentation Software available in 2022. So, let’s get into the article.

Best Product Documentation Software 2022

When it comes to creating and managing product documentation, businesses have a lot of choices when it comes to software. But all of them are not the best. Choosing the best one among too many available options is a daunting task.

To make the right decision, you need to keep the following aspects in mind:

  • Take a look at the number of users in your company using the software. Most software solutions charge per user. If you have a large team, the cost of the software can add up quickly.
  • Consider the automated features a product documentation system is providing. If you are looking for a system that can help you manage your content, then choose one that offers this feature.
  • Ease of use should be a top priority for your team. The software you choose should be easy to learn and use so that you can get the best out of it.
  • Check out the integration options of the software. It is imperative that the software you choose can integrate well with your existing tools and workflows, like your content management system (CMS), customer relationship management (CRM) system, project management tool, or analytical tools.
  • Don’t forget to look at the collaborative features of the software. If you are looking for a system that will help you work with other team members, choose one that offers good collaboration features.

Now you know how to choose the best product documentation software, let’s move on to the best options in the market. The following are some of the best software solutions you can use to document products that are available in 2022:

1. Document360

Document 360

Document360 is a comprehensive software that offers all the features you need to create, manage, and publish product documentation. It is also one of the best software documentation tools. It comes with a rich user interface that makes it easy to use. It is a knowledge-based portal that helps you create a searchable knowledge repository. You can use it to generate help articles, user manuals, release notes, and more. The best part is that it integrates well with many popular tools, like help desk, commenting, analytics, and chat products.

It allows you to employ online user guides to help users learn how to use your product. You can also use the software to create interactive product demonstrations, video tutorials, and FAQs. The software also offers FAQs and forums to help users troubleshoot common problems.

If you are looking for comprehensive product documentation software, then Document360 is an excellent option to consider. It offers a good number of automation features that can help you manage your content. The software is also easy to use and integrates well with other popular tools.

Document360 Key Features

  • Document360 offers the following features:
  • Rich user interface that is easy to use
  • Comprehensive content management features
  • Maintain several versions of a document
  • Integrates well with popular tools
  • FAQs and forums to help users troubleshoot common problems
  • Offers preview of a document before publishing it
  • Enables you to view the difference between the two versions of an article or document
  • It allows you to make the most out of SEO by customizing your content metadata

Document360 Pricing

This software solution offers the following pricing plans:

Startup Plan

This plan is for small businesses, and it supports only two teams. It costs $99 per month. You have to pay extra charges to add more team accounts.

Business Plan

This plan is for businesses that have ten teams or less. It costs $299 per month.

Enterprise Plan

This plan is for businesses that have 15 teams or less. It costs $499 per month.

Enterprise Plus Plan

If you have more than 15 teams, you need to contact the company for a customized pricing plan.

2. Helpjuice

HelpJuice

Helpjuice is a technical documentation software that offers comprehensive product documentation features. It provides solid knowledge base features that make it easy to create and manage your content. You can use the software to create help articles, user manuals, release notes, and more. It also allows you to create online documentation, like user guides, to help users learn how to use your product.

A robust knowledge base helps you keep your content organized and easily searchable. This knowledge management tool also enables you to train new hires by providing contextual details. Boosting customer satisfaction is easy with Helpjuice, as you can quickly create and publish solutions to common problems. The software also offers a wide range of collaboration features that allow you to work with other team members.

The software is also one of the top software documentation tools for customer support. It offers a wide range of features that can help you provide better customer support.

Helpjuice Key Features

Some of the key features offered by Helpjuice are:

  • The search engine of Helpjuice is well-built and enables you to find the right answer quickly
  • Offers customizable templates and themes that help you create professional-looking documents
  • It helps you keep your content well-organized with its powerful knowledge base features
  • Allows you to work with other team members and collaborate on documents
  • Enables you to create and publish solutions to common customer problems quickly
  • Analytics feature enables you to track customer requirements and the need for improvement in content
  • Outstanding customer support
  • Multilingual support assist in global reach

Helpjuice Pricing

This software solution offers the following pricing plans:

Startup Plan

This plan is for small businesses and supports four users. The price of this plan is $120 per month.

Run-Up Plan

This plan is for businesses that are expanding and support 16 users. The price of this plan is $200 per month.

Premium Limited Plan

This plan is perfect for large enterprises that have about 60 users. The price of this plan is $280 per month.

Premium Unlimited Plan

It is for businesses that have more than 60 users. It offers all the Helpjuice features for unlimited users. The price of this plan is $499 per month.

3. Atlassian Confluence

Atlassian - Confluence

Atlassian Confluence is a product documentation software that lets you create and publish product documentation. It is an outstanding collaboration tool that can promote better communication among team members.

The software offers a wide range of upgrades to help you create and manage your product documentation. It can organize your documents by planning content, blogs, and pages. You can also create a glossary of terms or add images and videos to your documentation.

Confluence provides various templates that you can use to layout better ideas. You can also create templates to match your needs. By integrating this software with tools, you can offer a better user experience. You can customize Confluence with multiple apps that can help you improve productivity. It supports iOS and Android, so you can keep an eye on your work while on the go.

Atlassian Confluence Key Features

Some of the key features offered by Atlassian Confluence are:

  • Advance search, labels, and page hierarchy to help you quickly find the right information
  • Easily create and manage product documentation with its sophisticated features
  • Drag-and-drop interface makes it easy to add images, videos, and tables
  • iOS and Android support for working on the go
  • Customizable templates and themes to create professional-looking pages
  • Integration with other Atlassian products, like Jira software, Jira service management, and Trello

Atlassian Confluence Pricing

Atlassian Confluence offers the following pricing plans:

Free plan

This plan is for small teams that have only a few users. If you have ten or less than ten users, a free plan is perfect for you. You get 2 GB file storage with this plan and numerous other features.

Standard Plan

This plan is for businesses that have up to 20,00 users. It offers 250 GB file storage and several other features. The price of this plan is $5.50 per user monthly.

Enterprise Plan

This plan is for businesses that have more than 20,000 users. You can use t for one site only. It offers unlimited file storage and several advanced features absent in the standard plan. It costs $10.5 per user monthly.

Enterprise Plan

This plan is for large companies. It offers all the enterprise plan features and is perfect for businesses that have 20,000 users. You can use it for unlimited sites. You need to contact Atlassian for pricing information.

4. Notion

Notion

The Notion is a product documentation software that is simple yet efficient. The software lets you write and share your ideas with team members collaboratively. You can also use it to create and manage product documentation.

The software offers a wide range of features that can help you improve your product documentation. You can easily create and manage product documentation with its sophisticated features. It also provides various templates that you can use to lay out better ideas. You can also create templates to match your needs.

The Notion is also customizable with multiple apps that can help you improve productivity. Creating dashboards, website doc, or systems is pretty convenient as you just need to drag-and-drop the desired app. The Notion also provides live chat support that you can use to communicate with team members. It supports iOS and Android, so you can keep an eye on your work while on the go.

Notion Key Features

Some of the key features offered by Notion are:

  • Collaborative writing with team members in a real-time
  • Export PDFs in bulk or individually
  • iOS and Android support for working on the go
  • Provides a template gallery that you can use to get started quickly
  • Can integrate with other tools you might be using, like Asana, Jira software, Google Drive, and more

Notion Pricing

Notion offers the following pricing plans:

Personal Plan

This plan is for individuals or small companies. You can share it with five guests. It includes features like real-time collaboration, unlimited pages, and more. It is a free plan, so there is no need to pay for it.

Personal Pro Plan

This plan is for individuals or small companies that want more features. It includes features like collaboration with an unlimited number of team members, private teams, and more. The cost of this plan is $4 per month if you pay for the whole year at once. If you choose a monthly plan, you must pay $5 per month.

Team Plan

This plan is for businesses that want to use Notion for team collaboration. It includes features like unlimited guests, realm-based groups, and more. The cost of this plan is $8 per month if you pay for the whole year at once. If you choose a monthly plan, you must pay $10 per month.

Enterprise Plan

This plan is for businesses that want to use Notion for enterprise-level collaboration. It includes features like customer success managers, SAML-based SSO, and more. You need to contact the company for pricing information.

5. Paligo

Paligo

Paligo is a product documentation software that you can use as a software documentation tool. It is an end-to-end platform that can help you create, manage, and publish product documentation. The software is designed to make your life easier when it comes to the product documentation.

You can use Paligo to create product manuals, user guides, reference cards, and more. It is topic-based authoring that makes it easy to structure and organize your product documentation. You can also save time by creating smart content that you can reuse in different documents.

Paligo also offers various collaboration features that you can use with team members. It supports multiple languages, so you can easily create documentation in various languages to reach out to more people. With this online software, you can organize and categorize documents in various categories. You can also create a table of contents to quickly find the information you need.

The software also offers a publishing feature that you can use to publish your product documentation on the web. You can also create a website for your product documentation with Paligo. It offers a Powerful editor with various features to make it easy to create documentation. You can also use the editor to correct errors and problems in your documentation quickly.

Paligo Key Features

Some of the key features Paligo offers include:

  • Topic-based authoring
  • Development of smart content that you can reuse in different documents
  • Collaboration features enable better communication among team members
  • Multiple languages support help you create documentation in various languages
  • Organize and categorize documents in multiple categories
  • Create a table of contents to find the information you need easily
  • Publish product documentation on the web
  • Conveniently manage complex articles by creating multiple versions and variants.

Paligo Pricing

Paligo offers three plans. One is for professionals, one is for businesses, and one is for enterprises. You can customize the payment plan to fit your requirements. The payment is also according to the features and services you want. You can contact the company for more information.

6. ProProfs Knowledge Base Software

ProProfs Knowledge Base Software

ProProfs knowledge base software is a cloud-based solution that you can use to create, manage, and publish your product documentation. You can develop a comprehensive knowledge base for your products with this software. You can also create internal documentation for your team members with the help of this software.

This software provides you templates and tools to help you create product manuals, user guides, how-to articles, and more. You can also develop documentation from scratch with this software. The software also offers various collaboration features to help you work with team members.

It is one of the best software documentation tools that allows you to import external documentation into the software. You can also export your documentation into different formats to share with others. The software offers a powerful editor that you can use to correct errors and improve the quality of your product documentation.

ProProfs Knowledge Base Software Key Features

Some of the key feature this software offers to include:

  • Collaboration features to help you work with team members
  • Import external documentation into the software
  • Export your documentation into different formats
  • Powerful editor to correct errors and improve the quality of your product documentation

ProProfs Knowledge Base Software Pricing

It offers the following three plans:

Essential Plan

This plan offers basic features for creating and managing your knowledge base. The price of this plan is $30 per user per month.

Premium Plan

This plan offers advanced features. It costs $40 per user per month.

Enterprise Plan

This plan offers advanced features for unlimited users. You can contact the company for more information.

FAQs

What is software product documentation?

Software product documentation is a written or electronic guide that helps users understand and use a software product. It typically includes installation instructions, user guides, release notes, and other information. The purpose of software product documentation is to help users install, use, and troubleshoot the product.

Which tool is used for documentation?

There are numerous software documentation tools or product documentation tools available. Some popular ones include Document360, Helpjuice, Notion, and Paligo. You can research these tools and select the one that best suits your needs.

Josh Fechter
Josh is the founder of Technical Writer HQ and Squibler, a writing software. He had his first job in technical writing for a video editing software company in 2014. Since then, he has written several books on software documentation, personal branding, and computer hacking. You can connect with him on LinkedIn here.