API Technical Writer – Remote work

API Technical Writer

Remote

Valid LinkedIn Is Required

They need to have 10+ years of experience in the Financial domain- MUST!

please do not send anyone who dies not have experience with Jira and Confluence, Understanding of markdown and html documentation format , Word, Excel, Excalidraw, Lucid etc.
• Position Summary*

Will work internally and with customer organizations to develop, plan, write, and edit technical documentation using a variety of formats.

Will ensure that the documentation is written clearly and suited to the needs of the customer’s users, whose technical product knowledge ranges from limited to highly proficient.

Responsibilities

Quickly learn and adopt technology, tools, and process in a fast-paced environment

Research new trends in information and service delivery

Lead initiatives to improve content quality and usability and to improve team processes; contribute to strategy discussions

Adapt writing style to project requirements; apply principles of minimalism

Research and analyze the customer’s documentation requirements; create doc plan; write technical documentation

Perform risk analysis, identify potential issues, and create work estimates for doc projects

Grasp complex technologies with a strong analytical and technical aptitude

Implement information architecture methodologies and techniques

Demonstrate in-depth understanding of Agile and Waterfall development methodologies

Find creative and practical solutions to complex problems related to the creation and maintenance of documentation sets

Work with limited or no supervision to pursue established goals and resolve issues as they arise

Required

Minimum 12+ years of experience

Minimum 10+ years of Banking Industry Experience

Experience in the technology industry and excellent understanding of technology terminology and concepts

Understanding of markdown and html documentation format

Experience working with tools like Jira and Confluence

Experience with documentation and productivity tools like Word, Excel, Excalidraw, Lucid etc.

Excellent knowledge of user documentation for technical systems

Excellent verbal and written communication skills

Nice To Have

Experience working on web portals with technical content