Senior Technical Writer, Service

Website JNJNews Johnson & Johnson

Robotics & Digital Solutions, part of the Johnson & Johnson family of companies, is recruiting for Senior Technical Writer, located in Santa Clara, California.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

The Senior Technical Writer is responsible for planning, researching, and writing user-facing documentation, and supporting label development for a highly technical and innovative medical device platform.

Key Responsibilities:

  • Works without appreciable supervision.
  • Plans, research, and writes instructions for use.
  • Supports label development efforts.
  • Works within the confines of the Quality System policy as well as global regulatory requirements and follows company style guide and branding requirements.
  • Collaborates with a cross-functionally product development team to acquire source material and information to develop understanding of the products.
  • Leads complex labeling-related programs, builds schedules, and determines deliverables and identifies project inter-dependencies.
  • Reports status on assigned projects and assures that the quality of service meets internal and external customer requirements.


Education: Bachelor’s Degree is required.

Experience and Skills:


  • A minimum of 4 years of experience as a technical writer in a medical or high-tech environment.
  • Comprehensive written and verbal communication, interpersonal, presentation, analytical, organization, follow-up, and project management skills.
  • Strong prioritization skills and the ability to handle a large volume of projects simultaneously and meet project timelines.
  • Effective communication with all levels of employees.
  • Writing user-facing documentation.
  • Must be highly organized and highly attentive to detail.
  • Ease in learning new tools and systems.
  • Ability to work in a fast-paced and changing environment.
  • A sophisticated understanding of tools used for writing and publishing, and of XML schema, and a proficient understanding of software used to create drawings and edit photos.
  • Experience working in a highly regulated environment.


  • Experience writing with DITA concepts and working within a content management system is strongly preferred.
  • A strong working knowledge of electro-mechanical systems.


  • Travel – 10% domestic travel and limited international travel.

The anticipated base pay range for this position is $101,000 to $141,500.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, long-term incentive, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

For additional general information on Company benefits, please go to:

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

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