Technical Writer

Technical Writer

Location: All Locations
Req#: 607429
Company Information

Octo, an IBM company, is an industry-leading, award-winning provider of technical solutions for the federal government. At Octo, we specialize in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government’s most pressing missions. Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes.

Our team is what makes Octo great. At Octo you’ll work beside some of the smartest and most accomplished staff you’ll find in your career. Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government. Voted one of the region’s best places to work multiple times, Octo is an employer of choice

Job Description

You…

As a Technical Writer for Octo, you’ll support a project for the Department of Veterans Affairs. The Technical Writer is responsible for assisting in the design and development of written deliverables. They will write, edit, and proofread contract deliverables of various size, scope, and content targeting a variety of audiences. You will support the team in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies. The Technical Writer will work with the team to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation.

Us…

We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client’s missions.

Program Mission…

This program within the Department of Veterans Affairs will provide a cross-functional team capable of developing data products for emergent enterprise requirements by leveraging the toolset available on the Summit Data Platform. This team will provide responsive support for emerging data and analytics needs that originate from executive leadership and VA offices across the enterprise. These data integration and data insights will help solve emergent challenges for the Department in response to changing laws, regulations and needs for reporting to external entities, and ultimately will provide better support to the veterans.

Skills & Requirements

Responsibilities:

• Written and verbal communications to cover a wide variety of technical and administrative topics.
• Writes/edits reports, information and training materials, presentations, and other communications as requested.
• Editing, standardizing, and/or updating support of material prepared by other writers, in compliance with Associated Press (AP) and VA Public Affairs Guidelines.
• Template creation support.
• Editing and formatting reports, charts, tables, and presentations.
• Support to create complex workflow diagrams, process maps, and process models.
• Support to lead process owners in discussions to develop documentation.

Requirements:

• Strong customer service centered and the ability to collaborate within a cross-functional team.
• Ability to research and resolve problems efficiently and accurately.
• Excellent communications and presentation skills.
• Ability to interact professionally and productively with senior government officials.
• Strong attention to detail, organizational and time management skills.
• Must be a self-starter, proactive.
• Proficient in MS Office (Word, PowerPoint, Excel) and MS Project.

Desired:

• Experience supporting the Department of Veterans Affairs or other federal organizations.
• Experience with government contracting firms supporting the Federal government.
• Experience with JIRA, SharePoint, Confluence.
• Experience within an Agile (Scrum and/or Kanban), SAFe, or alike project management and/or software development environment(s).
• Experience with government contracting firms supporting the Federal government.

Years of experience: At least 5-8 years of experience in technical writing or communications. Preferably including Department of Veterans Affairs or other federal experience.

Education: A Bachelor’s Degree from an accredited college or university with a major in communications, business or other related technical field OR equivalent work experience.

Location: Fully Remote.

Clearance: Ability to obtain a Public Trust clearance.

Octo is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Selected applicant will be subject to a background investigation.

Octo is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Octo will be the hiring entity. By proceeding with this application, you understand that Octo will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: “.