UX Writer

Software Guidance & Assistance, Inc., (SGA), is searching for a UX Writer for a contract assignment with one of our premier financial services clients in New York, NY (onsite 3x week)

Responsibilities :

• Will develop and review content for ICG as part of the unification project.
• Collaborate with product design teams to craft intuitive, actionable, and easy-to-understand user experiences.
• This is an opportunity to bring your love of words and language, along with your passion for style, grammar, tone, and voice to a new role.
• This role reports into the Head of UX content strategy.
• Working with content strategy, product designers and researchers, you will write and edit content for end-to-end journeys including screen flows, emails, error messages and promotional content.
• Ensure content complies with our ICG’s content guidelines and maintains platform-wide consistency.
• Help review content against the copydeck during QA testing.
• Write FAQ and self-service content.

Required Skills:

• Bachelor’s degree/University degree
• A portfolio of relevant work including case studies and UX writing required for consideration.
• 4-6 years of UX writing experience required including 2-3 years of writing for Fintech or financial services.
• Exceptional writing, communication, and presentation skills.
• Superior editing and proofreading skills, as well as demonstrable professional experience writing UX and marketing content for various platforms.
• The ability to help simplify user journeys by writing simple, clear and concise instructions to guide users through transaction flows.
• Experience developing content for emails, error messages and FAQs.

Preferred Skills:

• UX certification preferred, but not required

SGA is a Certified Women’s Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health & dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. To view all of our available job postings and/or to learn more about SGA please visit us online at .